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Table of Contents <br />CoverLetter........................................................................................................................... i <br />Contract Agreement Statement........................................................................................... 4 <br />Agreement Exceptions....................................................................................................4 <br />Qualifications of the Firm.................................................................................................... 5 <br />Firm and Team Experience.............................................................................................6 <br />ProposedStaffing............................................................................................................7 <br />OrganizationalChart........................................................................................................7 <br />Technical Support Team.................................................................................................8 <br />Subconsultants................................................................................................................9 <br />Understanding of Need/Schedule of Delivery ...................................................................... 9 <br />Work Approach/Scope of Work........................................................................................9 <br />Review of Improvement Plans.......................................................................................10 <br />Electronic Plan Review..................................................................................................10 <br />Responsiveness to City Staff and Project Requirements...............................................11 <br />Outline of Quality Assurance Program...........................................................................11 <br />Relevant Project Experience.............................................................................................. 13 <br />References......................................................................................................................... 13 <br />Scopeof Services.............................................................................................................. 16 <br />Schedule.......................................................................................................................20 <br />FeeProposal...................................................................................................................... 20 <br />Required Forms/Certifications........................................................................................... 20 <br />Resumes for Personnel..................................................................................................... 27 <br />Council <br />15 — 19 <br />Services i i i <br />