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the needs of individual communities. Our understanding of public agency challenges and needs is what makes Willdan unique. Office Locations Willdan has offices throughout the United States. Our California engineering offices are in the following cities: Z Anaheim Z Fresno Z Redding Z San Bernardino Temecula �D Carlsbad Z Industry Z Roseville Z San Diego Ventura Z Elk Grove Oakland Z Riverside Z San Francisco Other Services Willdan's experience in serving public agencies provides us with unmatched knowledge of the needs and services required by City departments. As we serve directly in City offices, we are keenly aware of how City CIP and design projects are planned, designed, and constructed. The services that we provide to clients on a routine basis include Civil Engineering, Traffic Engineering, Survey/Mapping/ Right -of - Way Engineering, Structural Engineering, Pavement Engineering, Stormwater Engineering, Geotechnical Engineering, Landscape Architecture, Construction Management/Inspection, Utility Coordination and Permitting, Environmental Compliance and Permitting, Grant Funding, and Labor Compliance Management and Oversight. These are the core services that we provide daily to our clients and are prepared to offer them to the City of Santa Ana. Firm and Team Expertise: On -Call Contracts On -call engineering services are Willdan's foundation. Our staff includes former public agency employees or contract agency staff. Therefore, we understand the importance and purpose of on -call contracts and are very familiar with the processes and procedures for such services. Within the last 8 years, Willdan has completed projects and task orders for more than 200 as-needed/on-call contracts. This experience and the relevant experience of our dedicated and available key personnel are what best suits Willdan to provide the City with on -call services. Our history of working with on -call contracts has prepared our staff to respond to all requests for services in a positive, efficient manner. Our firm's commitment to responsive service and successful project delivery has given us a reputation as a firm that can be trusted to listen to and to deliver a product our clients envision and embrace. We begin our approach by adhering to these principles: ruthfulness andhighathical ■ Conduct business with truthfulness and high ethical standards. standards 111111111111F ■ Approach each project with a spirit of resourcefulness and excellence. ■ Seek appropriate solutions that fit the project. ■ Maintain high standards of technical quality. Maintain solutions that fit highstandarda Willdan understands the unique aspect of working under an on -call contract. i,:t eproi. Success in working with this type of contract is dependent upon understanding 7 a variety of elements that may be encountered, such as: ■ Short project durations and minimal lead times for assignments may be required. ■ Flexibility in service assignments, understanding work to date, and coordinating completion of project tasks already started by agency staff in crucial projects. ■ The availability of our staff to the work assignment as it develops is critical to moving a project forward. ■ Efficient use of resources is important for project assignments that are relatively small. ■ Consistent, organized project management is vital due to the potentially large numbers of projects that may be in process. City Council 15 — 22 roposa or un-Lall P TN72M ervices