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N-2024-235 <br /> 0 Neighborly Software <br /> Helping Communities Help People ORDER FORM <br /> Customer Information <br /> Account Name:City of Santa Ana,CA(Portal No.:244) Initial Service Term: 05/15/2024—05/14/2025 <br /> Address:20 Civic Center Plaza,Santa Ana,CA 92701 <br /> Billing Contact Name&Title: Maricela Marquez Phone:714-647-6962 <br /> Email:MMarquez@santa-ana.org <br /> Alternate Contact Name&Title:Gabriela Cramer Phone:714-647-5385 <br /> Email:GCramer@santa-ana.org <br /> PURCHASE SUMMARY <br /> May 15,2024—May 14,2025 <br /> Annual Fees Unit Price Quantity* Annual Total <br /> User Subscription Fee for One Year $2,460.00 3 $7,380.00 <br /> Services Included: <br /> • Hosted Software to Administer Program(s) <br /> • Dedicated Client Success Manager <br /> • Technical Support(Monday—Friday:8:00 a.m.to 8:00 p.m. EST) <br /> • Hosting/Security in Microsoft Tier IV Data Center <br /> • Data Storage,Backup,and Recovery <br /> TOTAL: $7,380.00 <br /> *A minimum of three(3)users are required to maintain a portal. <br /> �1 Phone: (855) 625-9738 93423 Piedmont Road Atlanta. GA 30305 40 .APAw.neighborlysafftware.com <br />