HINDERLITER, DE LLAMAS AND ASSOCIATES (“HDL”)

Home Browse Search

DocuSign Envelope ID: 9822D5D4-600B-4A67-B07F-02E780760E1B EXHIBIT D HOTEL VISITORS TAX SECTION I: SCOPE OF SERVICES 1. HOTEL VISITORS TAX ECONOMIC ANALYSIS/FORECASTING SERVICES/REPORTS 1.1 Hinderliter, de Llamas and Associates ("HdL") shall identify and advise the City of legislation potentially impacting City revenue, including pending legislation. 1.2 Prepare biannual revenue estimates and include assumptions. Represent the City for the purpose of obtaining information from hotels to assist with preparation of revenue estimates. Schedule biannual meetings with staff to review the estimates and assumptions. 1.3 Conduct a minimum of two (2) HVT audits per year in accordance with the City's municipal code (Chapter 35, Article V), based on a mutually agreed upon plan and schedule. Represent the City for the purpose of examining records related to the applicable tax revenue. Schedule meetings with staff as needed. 1.4 Prepare documents to facilitate recovery of revenue and applicable penalties and interest, including requests for corrective action. 1-5 Provide comparative information with other cities having a Hotel Visitors Tax, commonly referred to as a Transient Occupancy Tax (TOT). 2. OPERATIONS MANAGEMENT SERVICES 2.1 Activities under this task are deemed optional and must therefore be pre -approved by the City before work may commence. 2.2 Establish and maintain database of Client lodging providers. 2.3 Receive and process registrations, tax returns and payments in a timely fashion. 2.4 Provide lodging providers multiple options for submitting registrations, tax returns, payments, or support requests (including via website, email, mail, phone, and fax. Consultant tax specialists will be available for live interactions Monday through Friday, 8:00am to 5:00pm Pacific)- 2.5 Remit revenue to Client no less than monthly. 2.6 Provide Client staff access to website portal offering lodging provider registry inquiry and reporting capabilities. 2.7 Endeavor to ensure accurate filings of returns by consistently monitoring returns, providing compliance audits, and educating lodging providers as mutually agreed to by Client and Consultant. 2.8 Provide analysis reports monthly and annually provide revenue trends and key insights on Client lodging providers. 3. ONLINE PAYMENT PROCESSING 3.1 Consultant's services include PCI compliant payment processing services which supports both credit card and eCheck transactions. 3.2 Client Responsibilities a. Asa condition to its receipt of the Service, Client shall execute and deliver any and all applications, agreements, certifications or other documents required by HdUs payment processor, networks or other third parties whose consent or approval is necessary for the processing of Transactions by HdU s payment processor. "Network" is an entity or