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F:::RTnET <br />Response to RFP# 40-22 <br />TAB 5 PRODUCTS AND SERVICES <br />Respondent shall perform and provide these products and/or services under the terms of this <br />agreement. The supplier shall assist the end user with making a determination of their individual <br />needs. <br />Fortinet's goal, if awarded a contract, is to establish a productive and mutually beneficial <br />partnership with the Texas Region 14 ESC and NCPA. To accomplish this, Fortinet is proud to <br />offer our entire line of products and services in response to this RFP and Fortinet agrees to work <br />closely with customers utilizing the awarded contract to assist them in determining their individual <br />needs for IT Security Products and Data Protection Solutions. <br />Warranty <br />Proposal should address the following warranty information: <br />• Applicable warranty and/or guarantees of equipment and installations including any <br />conditions and response time for repair and/or replacement of any components during the <br />warranty period. <br />• Availability of replacement parts <br />• Life expectancy of equipment under normal use <br />• Detailed information as to proposed return policy on all equipment <br />Fortinet's submitted EULA and Warranty Terms (Attachment 5) complies with this requirement. <br />Products <br />• Vendor shall provide equipment, materials and products that are new unless otherwise <br />specified, of good quality and free of defects <br />As the manufacturer Fortinet understands that good quality is critical to satisfying customers and <br />retaining their loyalty. In our endeavor to continuously achieve this objective, Fortinet has actively <br />participated in third -party audits and testing since we first opened our doors. Through these third - <br />party audits and testing we validate our design and development processes which help us guarantee <br />that our products and solutions meet and exceed a wide range of regional, national, and <br />international standard quality requirements. <br />Construction <br />• Vendor shall perform services in a good and workmanlike manner and in accordance <br />with industry standards for the service provided. <br />Fortinet is committed to ensuring that all of our products and services consistently exceed industry <br />benchmarks and remain compliant with public sector regulatory frameworks and standards. <br />The following is a list of suggested (but not limited to) IT Security Products and Data Protection <br />Solutions categories. List all categories along with manufacturer that you are responding with: <br />• Security Threat Intelligence Products and Services <br />• Security Information and Event Management (SIEM) <br />• Managed Security Services <br />• Security awareness training <br />• Security Consulting Services <br />• Content Filtering <br />• Anti -Virus / Anti -Spam <br />• Network Forensics / Real — Time Monitoring <br />• Network Access Control <br />• Firewalls <br />Network Sterage / Ornhiyinn <br />