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F:::RrinET <br />FortiCare Services <br />Technical Support, Advanced Services, and <br />Professional Services <br />Q Q Hit the ground running with new capabilities <br />o-*-0 <br />d b Fast -track return on investment with streamlined migration and <br />deployment <br />®Get expert help when you need it <br />Accelerate incident resolution and maximize efficacy with 24x7 <br />assistance from technical experts <br />ral Enhance your security with tailored guidance <br />o Increase productivity and avoid incidents with operational reviews, <br />account planning, and upgrade assistance <br />Confidence in Your Investment <br />Businesses are making huge investments in security and Fortinet Security Fabric <br />technologies to provide essential services critical to securing their most valuable <br />assets. Organizations often lack the in-house expertise or resources for initial <br />deployment, product support, and ongoing operations. At Fortinet, we understand <br />these challenges and provide FortiCare Services to thousands of organizations <br />every year to address them. <br />We want organizations to feel confident that they are maximizing the value of their <br />investments quickly and realizing efficiency and efficacy gains over time. Whether <br />migrating to a Fortinet Next -Generation Firewall (NGFW), implementing software - <br />defined wide -area networking (SD -WAN) to protect your branch locations, or <br />automating security operations functions, we will work with you to match the proper <br />services with your unique business needs. We are dedicated to your success and <br />provide the expertise you need when you need it. <br />Services <br />FortiCare Support Services is per -device support services, and it provides <br />customers access to over 1,400 experts to ensure efficient and effective operations <br />and maintenance of their Fortinet capabilities. Global technical support is offered <br />24x7 with flexible add-ons, including enhanced service level agreements (SLAs) <br />and premium hardware replacement through 200+ in -country depots. <br />Advanced Services is account -based services, and provides high -touch account <br />management and business guidance through designated resources to meet <br />the needs of enterprises and service providers. Additionally, Enterprise Support <br />Agreements (ESAs) are available to simplify consumption of the services. <br />