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Effective communication is the cornerstone of trust and understanding between the City and its residents. A <br />LAP addresses potential communication barriers head-on, reducing misunderstandings and the grave risk of <br />misinformation. By proactively meeting the language needs of our diverse population, we can also decrease <br />the likelihood of adverse communications and potential lawsuits that may arise from language access issues. <br />This not only saves resources but also builds a stronger, more trusting relationship with the community. <br />Developing a Language Access Plan for Santa Ana is a step toward realizing our shared vision of an inclusive, <br />equitable, and vibrant community. I invite you to explore this possibility further with me. Together, we can <br />lay the groundwork for a City that truly listens to, understands, and serves all its residents. <br />If the City would like to explore one or both of these possibilities, a thorough Needs Assessment would be <br />performed in order to provide a fair and adequate Proposal for these innovative services and products. <br />PROPOSAL VALIDITY <br />This proposal is valid for 181 days after the deadline for submission, which is March 21, 2024. <br />FINAL COMMENTS & VALUE-ADDED STATEMENTS <br />Cesar Vargas & Associates desires to continue providing the quality, accurate and community -friendly <br />Translation and Interpretation Services we have provided the City of Santa Ana for over 17 years, as well as <br />the additional intrinsic community benefits derived from narrating the Fiestas Patrias Parade for the past <br />22+ years, and being the Master of Ceremonies for the El Grito Official Event FREE OF CHARGE, which <br />only serve to connect the City with the Community even further. <br />7of7 <br />