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4 ACCENT ON <br />LANGUAGES <br />Contracting agency <br />Type of contracted services provided <br />Contract term & <br />Performance <br />budget <br />outcomes <br />US Citizenship and <br />Over -the -Phone and Video Conferencing <br />2023 - present <br />All work <br />Immigration Service <br />Interpreter Services in support of the <br />and two <br />delivered on <br />(USCIS) <br />Department of Homeland Security (DHS) United <br />additional <br />time, with no <br />States Citizenship & Immigration Services (USCIS) <br />optional years <br />deviations from <br />Refugee, Asylum, and International Operations <br />$799,000 per <br />the budget. <br />(RAID) Directorate. Accent provides on demand <br />year <br />service 24/7 to 12 field offices of DHS, covering <br />40+ languages including languages such as <br />Arabic, Dari, Farsi, French, Creole, Hindi, <br />Mandarin, Pashto, Portuguese, Punjabi, Russian, <br />Somali, Spanish, Quiche, Ukrainian, Urdu and <br />indigenous languages (Mam, Ixil, Pulaar). Accent <br />has a team of about 200+ linguists with a current <br />public trust security clearance, and a pipeline of <br />about 400+ linguists in process of obtaining it. <br />FEMA, APEC <br />On -site simultaneous, consecutive, escort and <br />August 2023 <br />Travel, lodging, <br />Conference 2023 <br />whispering interpretation and project <br />APEC conference <br />audio <br />management to support the Asian -Pacific <br />in Seattle, WA <br />equipment and <br />Emergency Council (APEC) conference, held in <br />$88,000 (without <br />other <br />Seattle, Washington. Delegations from <br />travel and <br />coordination <br />economies members of APEC attended the <br />lodging) <br />services to <br />conference, mostly centered around disaster <br />support FEMA. <br />emergency response topics. Interpretation was <br />All work <br />provided in different modes (consecutive, <br />delivered on <br />simultaneous, whispered) during bilateral <br />time, with no <br />meetings, plenary sessions, working groups, <br />deviations from <br />receptions, and site visits. A team of 12 <br />the budget. <br />interpreters covering 7 target languages <br />(Spanish, Mandarin, Malay, Indonesian, <br />Vietnamese, Thai, and Korean), catering to <br />diverse delegations across the APEC economies. <br />Provide English phonetic pronunciation of <br />delegates' names and voices recorded by native <br />interpreters. Take into consideration geopolitical <br />issues, like using "Chinese Taipei" instead of <br />"Taiwan", "the Republic of Korea" instead of <br />"Korea", and "PRC" instead of "China". Match <br />conference flow with the right interpreting type <br />during the event. We also contributed to the <br />interagency coordination by helping other US <br />agencies involved in the event, and hotel staff, <br />audio equipment technicians, etc. <br />Metlang (prime of <br />Analytic linguist services for Metlang for DEA <br />Current contract <br />All work <br />DEA contract) <br />cases and projects in Regions 1, 2, 3 and 4 (all <br />2021-2025 <br />delivered on <br />United States). Take note linguists per region are <br />time, with no <br />capped by Metlang. Accent coordinates recruited <br />deviations from <br />linguists, coordinated the clearance process and <br />the budget. <br />managed the services provided (Region 1: 11 <br />linguists, Region 2: 7 linguists, Region 3: 4 <br />linguists, Region 4: 16 linguists) <br />Accent on Languages Response 24-022A 15 <br />Volume I - SOQ <br />