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CITY OF SANTA ANA <br />EXHIBIT I <br />SCOPE OF SERVICES <br />Consultant(s) shall perform the services as set forth below. <br />A. General description <br />Consultant shall be capable of providing competent interpretation and translation services on an <br />as -needed basis as determined by the City. Use of interpreters shall be consistent with all <br />applicable State and local laws. <br />B. Interpretation and Translation Languages <br />Services require interpretation and translation to and from languages listed below (from and to <br />English). However, the City may request services to and from other languages as needed. A <br />quote must be provided for languages not specified herein as needs are determined by City staff <br />on a per -project basis. <br />• American Sign Language (ASL) <br />• Arabic (CA designated) <br />• Armenian (Eastern and Western) (CA designated) <br />• Bengali <br />• Cantonese (CA designated) <br />Chinese (Simplified and Traditional) <br />Dari <br />Farsi <br />Hindi <br />• Hmong <br />Indonesian <br />• Japanese (CA designated) <br />• Khmer (CA designated) <br />• Korean (CA designated) <br />• Laotian <br />• Mandarin (CA designated) <br />Mandarin (Classic) <br />• Mien <br />• Nepali <br />• Polish <br />• Portuguese (CA designated) <br />Punjabi (CA designated) <br />Romanian <br />• Russian (CA designated) <br />• Serbian <br />• Spanish (CA designated) <br />• Tagalog (CA designated) <br />• Turkish <br />Vietnamese (CA designated) <br />RFP 24-022A City of Santa Ana Page 19 of 51 <br />