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ffAFa CONTI N E NTAL D'V E ' <br />INTERPRETING <br />Exceptions & Modifications <br />EXCEPTIONS TO PRICING PROPOSAL <br />Please note that Continental Interpreting Services, Inc. is not bidding on Over -the -Phone Telephonic Interpreting or <br />Closed Captioning. <br />MODIFICATIONS <br />The additional modifications apply to our proposal: <br />• Minimums for services (as noted in the Attachment A-2): <br />o Interpreting services: 2 hours <br />o Document translation: 400 words <br />• Cancellation policy: <br />o We request to add a 24-hour cancellation policy to the agreement instead of the 3-hour cancellation <br />policy. <br />• Other considerations: <br />o More than 1 interpreter is needed for any simultaneous interpreting assignments over 1-1.5 hours. <br />o Rush fees for requests made within 0-24 hours may incur 0-50% rush fee to be approved by the City <br />at the time of the request. Rush fees are based on language, location, or length of document:. <br />800.201.7121 <br />info@cis-inc.com <br />10 <br />