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Agenda Packet_2024-10-01
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Agenda Packet_2024-10-01
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9/25/2024 9:03:36 AM
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City Clerk
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Agenda Packet
Agency
Clerk of the Council
Date
10/1/2024
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Page | 6 <br /> <br />Planning <br />ServiceRequests <br />Whittier <br />Los Angeles County <br />IKC Cloud <br /> <br />ver 24.1 <br />AMS (Assets) <br />Building <br />Enforcement <br />Engineering <br />Planning <br />ServiceRequests <br />Full implementation and <br />continued support, as <br />needed <br /> <br />IKC is a Gold Certified Services Partner with Accela, and staff hold the following certifications: <br />x Accela Certified Partner - Accela Citizen Access <br />x Accela Certified Partner - Records and Mobile Configuration <br />x Accela Certified Partner - GIS <br />x Accela Certified Partner - User Experience Configuration <br />x Accela EMSE Scripting Level 1 <br />x Accela EMSE Scripting Level 2 <br />x Accela EMSE Scripting Level 3 <br />x Accela GIS Administration <br />x Accela Configuration Manager <br />x Accela Insights <br />x Accela Civic Platform Form Designer <br />x Accela Asset Management Professional <br /> <br /> <br />Section 4 – References <br /> <br />The below references are listed with their full/original implementation services identified. All jurisdictions <br />are also current customers whom what have had continued enhancement and support contracts with since <br />their original implementation; some were also customers prior to their Civic Platform implementation. <br /> <br />Reference 1 Sonoma County, CA <br />Contact Name, Title <br /> Address <br /> Phone <br /> Email <br />Thomas Cirimele, DIS Manager <br />2550 Ventura Ave, Santa Rosa, CA 95403 <br />(707) 565-8354 <br />Thomas.Cirimele@sonoma-county.org <br />Project Description Full Civic Platform System Implementation and <br />ongoing support. Current software version 23.1. <br />Modules Implemented AgComm <br />Building <br />CustomerService <br />Enforcement <br />Engineering <br />Fire <br />Planning <br />PublicComment <br />WellAndSeptic <br />Number of Users 450+ <br />Services Provided Project Management <br />Business Process Analysis <br />System Configuration <br />System Scripting <br /> <br /> <br />City Council 13 – 45 10/1/2024
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