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&NOVELL ADMINISTRATION 4X, University of Arizona MARCH 1996 Obtained CNA Certification for Novell 4X in January 1997. &SYSTEM ADMINISTRATION FOR MS SQL SERVER 7.0, DRA Software Training DECEMBER 2000 Successfully passed class examination. &MASTERING VISUAL BASIC 6.0 FUNDAMENTALS, DRA Software Training JANUARY 2001 Successfully passed class examination. &MASTERING VISUAL BASIC 6.0 DEVELOPMENT, DRA Software Training FEBRUARY 2001 Successfully passed class examination. &CRYSTAL REPORTS 1, 2 AND PROGRAMMING, DRA Software Training MAY 2001 Successfully passed class examination. &SSRS REPORTING, Clear Canyon Technologies, Inc.MARCH 2013 Successfully passed class examination. &ACCELA CERTIFICATIONS, Accela Inc. / Accela, University Successfully passed all the following class examinations &BRONZE CERTIFIED IMPLEMENTATION PROFESSIONAL APRIL 2016 &ACCELA ASSET MANAGEMENT PROFESSIONAL SEPTEMBER 2017 &ACCELA EMSE SCRIPTING - LEVELS 1, 2 AND 3FEBRUARY, MARCH, APRIL 2021 &CIVIC PLATFORM FORM DESIGNER FOR ADMINS FEBRUARY 2021 &ACCELA CERTIFIED PARTNER LEVEL 1: ACCELA CITIZEN ACCESS MAY 2023 &ACCELA CERTIFIED PARTNER LEVEL 1: GIS MAY 2023 &ACCELA CERTIFIED PARTNER LEVEL 1: RECORDS AND MOBILE CONFIGURATION MAY 2023 &ACCELA CERTIFIED PARTNER LEVEL 1: USER EXPERIENCE CONFIGURATION MAY 2023 Accela Civic Platform Supplemental &Effective and successful Project Manager of many Accela Land Management, Accela Asset Management and Accela Licensing and Case Management projects, ranging in all sizes from one to eight departments /modules, to assisting with only pieces of Accela managed projects (such as reports and/or training). &Complete business process analysis, leading multiple work teams from various departments across Enterprise wide agencies throughout the United States. &Automate various functionality utilizing Event Scripting (both version 2 and version 3), Custom Functions, Batch Processes and/or Expression Builder. &Establish user setup/security design and implementation for all areas of the software solution. &Creation/programming of many new process types for various divisions (building permit issuance, violation tracking, subdivision processing, address issuance, planning processes, business licenses, engineering processes, fire processes, gas well process, transportation processes, and others) for jurisdictions all across the United States. &Successfully managed numerous conversions of existing history data into newly created process, as well as multiple migrations to the Civic Platform. &Create custom new user and system manager documentation for processes and procedures, and manage System Administrator and User Training sessions. &Assist Accela Education / Accela U department with teaching core Civic Platform classes, such as Core Team Training, Administrator Training, V360 Administrator Training, User Training, EMSE (both version 2 and version 3), Accela Mobile Office Training, Database Schema Training, Report Writing Training, Scripting, Data Mapping Tool Training and Accela Citizen Access Administration. &Design and implement calendaring system within various products to effectively manage multiple jurisdiction’s inspection needs. Additionally designed calendars to manage Subdivision, Planning, and other process meeting and process due date schedules. &Manage and fulfill both internal and public reporting requests for data, using Access, Visual Basic, Crystal Reports, SSRS and SQL queries to access the data requested. &Define needs for additional functionality within the software, make necessary programming changes or work with Accela, Inc. to define necessary assistance, supervise testing prior to implementation, review/evaluate proper documentation and oversee implementation of new functionality. &Accela Gold Certified Partner.49 City Council 13 – 88 10/1/2024