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Page 1 of 2 <br />³°½½´°%´¾³½ºº¹ <br /><br />ɺ¹¾À·¿´¹²R É <br />Ⱥà RÀ®¾º¹R$!  <br /> <br />Summary Of Qualifications <br />• Over 20 years experience as an Information Systems professional. <br />• Over 30 years experience working in the Building Industry. <br />• Very detail oriented. <br />• Effective management and communication skills to facilitate overall project success. <br />• Ability to work with people as a team or independently. <br /> <br />Professional Experience <br />IK CONSULTING, LLC, Tucson Arizona <br />Senior Reports Specialist August 2010 to Pr esent <br /> <br />• Manage, design and develop custom reports for documents, memos, letters, permits, workload, <br />statistical/monthly counts, financial, and workflow data using Access, SSRS, Visual Studio, Report <br />Builder and/or Crystal Reports, against several backend databases, with a specialty in Accela, Inc. <br />products. <br />• Serve as project manager for wide variety of projects of various sizes from small modifications to full <br />implementations of a new department/division. Facilitate weekly meetings and coordinate all project <br />documentation and management. <br />• Manage conversion of data from other systems into Permits Plus and Accela Automation. <br />• Data review and cleanup of existing systems prior to migration to ensure data integrity and usability. <br />• Training for various Reporting Tools and Database Schema. <br /> <br /> <br />CITY OF TUCSON, TUCSON, Arizona <br />Customer Service Clerk May 1980 to January 1985 <br />Clerical Supervisor January 1985 to August 1987 <br />Systems Administrator August 1987 to December 2010 <br /> <br />• Responsible for migration from a 3rd party system using Hewlett Packard to Permits DOS and then <br />from Permits DOS to Permits Plus. <br />• Responsible for the Development Services Department Permits Plus record types, documents, and <br />necessary programming for new processes as well as maintenance of existing process types for fee <br />increases and/or new fee processing. <br />• Creation of all reports and forms necessary for daily business, management of workload, and financial <br />comparisons using MS Access, SQL Server and Accela, Inc. product tools. <br />• Creation of custom user documentation for training purposes. Responsible for training staff on <br />systems - both user and administration training. <br />• Provide support for applications used within the department including the Interactive Voice Response <br />system. <br />• Supervised various customer service and IT systems personnel. <br />• Assist customers with permitting needs. <br /> <br />53 <br />  <br />  <br />City Council 13 – 92 10/1/2024