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Appendix BTraining Target Staff Duration Max. Class SizeProject Core Team 2 days 12System Administrators 3 days 12System Administrators 2 days 12System Administrators 1 6System Administrators 1/2 day 12System Administrators 1 12AGIS AdminCivic Platform User ExperienceThis training is on the AGIS Admin Integration software. Attendees will learn how to navigate AGIS Admin for troubleshooting, refreshing services and adding new services and/or layers to Civic Platform. This training will also cover some basics of an external Address/Parcel/Owner setup (aka XAPO) for agencies who choose this option during system configuration and setup.This is training on system administration as it related to user experience and security. Attendees will learn how to utilize the form layout editors, configure consoles, implement additional security controls, setup calendars, templates and more.This training includes an overview of the Event Manager and Script Engine (EMSE), triggers, functions, controls, variables, debugging and available documentation overviewThis training is on Administering the Citizen Access (ACA) (customer portal) system. Attendees will learn how to develop online processes and make them available to constituents. EMSE BasicsCitizen AccessADMINISTRATOR TRAININGThis training is specifically designed for new Civic Platform implementations. It includes 1 day of End User Overview and 1 day of Administrator Overview. The purpose of the training is to provide a knowledge of the overall system functionality that will assist Core Team members with decision making throughout the implementation process. Core Team TrainingThis class is an in-depth training on Administering the overall Civic Platform system using Administrator and corresponding pages. Attendees will learn how to develop new processes within the system as well as manage processes across the implementation.Civic Platform AdministratorPage 1 of 2  <br />  <br />City Council 13 – 125 10/1/2024