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p '1 r <br /> CITY OF SANTA ANA <br /> EXHIBIT I-G <br /> SCOPE OF SERVICES <br /> DAY PORTER SERVICE STAFFING REQUIREMENTS <br /> Contractor shall supply the requested personnel at the following locations during normally <br /> scheduled working hours: <br /> Santa Ana Regional Transportation Center, City Hall/Ross Annex, Main Library, Newhope Library, <br /> Delhi Library and Corporate Yard. <br /> In the event the day porter is sick, fails to show, or otherwise unable to perform duties, contractor <br /> shall provide a day porter replacement within two hours. <br /> I. SANTA ANA REGIONAL TRANSPORTATION CENTER (SARTC) <br /> The SARTC at Santa Ana covers 6.75 acres and contains a 47,000 square foot main <br /> terminal, two surface parking lots, and one four-story parking structure. A three-story <br /> pedestrian bridge and East Platform were added in 2006. The main facility was <br /> opened in 1985. Occupancy and public usage has expanded at a rapid rate and <br /> today, approximately 37,000 square feet of space is in use. The SARTC at Santa Ana <br /> is open for business from 5:00 AM to midnight, 365 days a year, and requires regular <br /> cleaning and routine janitorial maintenance services. <br /> A. Staffing general assignments are as follows: <br /> • Monday through Friday— 6:OOAM to 1:OOPM (Note: SARTC <br /> requires an on-site lead Monday — Friday. One fo the day porters <br /> referenced above must be designated an on-site lead). <br /> • One Day Porter, Exterior— 6:OOAM to 2:30PM <br /> General Description of Duties: Maintains the exterior including, but not <br /> limited to, Platform 1 and 2, pedestrian bridge, parking structure <br /> (including elevators) and areas outside the buildings from the courtyard to <br /> Santa Ana Blvd, and to Santiago Street. Set up conference rooms, as <br /> needed. Tasks include, but not limited to, general sweeping and mopping; <br /> trash removal; cleaning of ashtrays; storing of received supplies; and <br /> other assigned duties as deemed necessary to maintain the facility in a <br /> clean condition. May assist the general custodian assigned to the interior <br /> space. <br /> • One Day Porter, Interior—6:30AM to 3:OOPM <br /> General Description of Duties: Monitor all downstairs restrooms, when <br /> possible, on an hourly basis; three complete cleanings of downstairs <br /> restrooms daily; take out trash regularly throughout the day; take out <br /> trash; consistently maintain the station's ground floor tile in a clean <br /> condition by regularly mopping as needed; daily cleaning of stairs to 2nd <br /> floor; weekly cleaning of windows as needed; consistent cleaning of the <br /> entrance area windows throughout the day; daily cleaning of the main <br /> elevator; and other assigned duties as deemed necessary to maintain the <br /> City of Santa Ana RFP 24-076 Page 39 of 73 <br />