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IDShield- <br /> IDShield Plan Overview <br /> Accessing Identity Theft Services <br /> To receive identity theft consultation and restoration services, call 888-494-8519. For questions about the plan, <br /> contact Member Services at 1-888-807-0407 from 7 a.m. CT—7 p.m. CT, Monday— Friday. For emergency <br /> after hours support call 1-866-696-0927. <br /> Who is Covered <br /> The IDShield Individual Plan covers the participant (employee). <br /> The IDShield Family Plan covers the participant (employee), participant's spouse/partner, dependent children <br /> under the age of 26 and dependent parents. <br /> Dependent children ages 18-26 and dependent parents of the participant or participant's spouse/domestic <br /> partner are eligible for consultation and restoration services only. Monitoring services are not available for <br /> dependent parents and dependent children ages 18-26. A dependent parent is defined as an adult parent that <br /> 1. Lives in the home of the participant/participant spouse, 2. Resides in a care facility or 3. The participant/ <br /> participant's spouse has a durable power of attorney for the parent. <br /> What Services Are Covered <br /> The IDShield plan includes the following covered services: <br />