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ACCENT ON <br />LANGUAGES <br />L .. • 1 • ., <br />• Accent on Languages Inc. <br />o POC: Caroline Lee, CEO and owner <br />0 2718 Telegraph Avenue Suite 104, Berkeley CA 94705 <br />0 510-644-9470 <br />o info@accentonlanguages.com <br />• GSA Contract Number: 47QRAA23DO058 <br />• CMAS Contract Number: 4-23-07-1004 <br />• SAM Unique Entity Identifier (UEI): M3W2EQK9LHC1 <br />• Socio-economic status: <br />o Certified Small Business in California (SB 28175) <br />o Certified Woman -owned Business Enterprise (WBE) and Minority Business <br />Enterprise (MBE) (both certified in California under the CUCP program) <br />o Disadvantaged Business Enterprise (DBE) application (CUCP program) <br />o Small Business Administration Section 8(a) certification application in process <br />b. Services Provided <br />Accent on Languages (Accent) offers a wealth of expertise in various language services, <br />including standard interpretation (both on -site and remote, encompassing simultaneous and <br />consecutive modes), translation services, website localization, voice-over services, subtitling, <br />captioning, Section 508 and ADA compliance remediation. Additionally, we provide specialized <br />services such as American Sign Language interpretation, Braille transcription, and certified <br />translation and interpretation services for diverse contexts including court proceedings, medical <br />consultations, administrative hearings, and more. <br />• Written Translation of Documents: Our expertise extends to translating and formatting <br />various documents, including letters, forms, and communication materials. We also offer <br />graphic design template formatting using tools such as the Adobe CC Suite, ensuring <br />professional and visually appealing layouts. <br />• In -Person On -Site Interpretation Services: We provide in -person interpretation services, <br />including American Sign Language interpretation, to support the City's activities, client <br />visits, and other events. Our interpreters are well -versed in HIPAA and confidentiality <br />requirements and can promptly provide certified interpreters for legal and medical <br />interpretation upon request. <br />• Scheduled Video Remote Interpretation (VRI) Services: Our scheduled VRI services for <br />American Sign Language and verbal languages offer flexibility and convenience for the <br />City's interpretation needs. <br />• On -Demand Telephonic and Virtual Interpretation Services: Our 24/7 telephonic <br />interpretation services ensure rapid access to qualified interpreters, with an average <br />response time of under 2 minutes. We will provide detailed instructions on technological <br />setup and offer ongoing assistance to the City's staff members to ensure seamless <br />utilization of the platform. <br />Accent on Languages Response 24-022A 5 <br />Volume I - SOQ <br />