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ACCENT ON <br />LANGUAGES <br />Haitian Creole <br />76 <br />Somali <br />11 <br />Hindi <br />29 <br />Spanish <br />957 <br />Among <br />4 <br />Swahili <br />11 <br />ndonesian <br />5 <br />Tagalog <br />13 <br />Italian <br />12 <br />Tajiki <br />1 <br />a anese <br />12 <br />Tamil <br />5 <br />Kannada <br />6 <br />Telugu <br />5 <br />orean <br />16 <br />Thai <br />9 <br />hmer <br />S <br />Tibetan <br />3 <br />urdish <br />3 <br />Tigrigna <br />7 <br />Lao <br />7 <br />Turkish <br />8 <br />Lin ala <br />2 <br />Ukrainian <br />12 <br />Malayalam <br />6 <br />Urdu <br />25 <br />Mam <br />3 <br />Uzbek <br />4 <br />Mandarin <br />85 <br />Vietnamese <br />26 <br />Mandinka <br />1 <br />Wolof <br />4 <br />otal: 66 LanguagesTotal: <br />1806 <br />n uists <br />Implementation Plan <br />We propose a meticulous implementation plan for a seamless transition, particularly beneficial <br />for agencies new to this contract. The plan considers the diverse needs of participating <br />agencies, fostering an inclusive approach. This implementation plan aims to blend continuity <br />with innovation, ensuring a transition that not only maintains the lofty standards set in the past <br />but also adapts to the evolving landscape of the City's language service requirements. <br />Timeline of Proiect Goals, Measurable Outcomes, and Benchmark Activities: <br />• Pre -Implementation Phase (Weeks 1-2): <br />o Conduct a Comprehensive Review: Assess the current service landscape and <br />identify areas for improvement. <br />o Confirm Project Team: Reaffirm the roles of key personnel, emphasizing the <br />retention of experienced staff. <br />o Schedule Renewal Kickoff Meeting: Engage in a strategic discussion to align with <br />evolving City expectations. <br />• Renewal Kickoff Meeting (Week 2): <br />o Facilitate a renewal kickoff meeting to formally reintroduce the team, discuss <br />lessons learned, and outline enhancements. <br />o Reinforce the collaborative approach and gather insights for improvement. <br />• Communication and Feedback Loop (Weeks 3-4): <br />o Strengthen the communication plan to address ongoing needs and feedback. <br />o Collect feedback from City stakeholders on the current service delivery. <br />Accent on Languages Response 24-022A 23 <br />Volume I - SOQ <br />