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EXHIBIT 1 B BOLDETTERER COFUTUMMRES.UNITIES, Via Email May 22, 2024 Maricela Marquez,Rent Stabilization Division Manager City of Santa Ana Community Development Agency 20 Civic Center Plaza(M-26) Santa Ana, CA 92701 PROPOSAL—ADMINISTER THE CITY'S RENT STABILIZATION AND JUST CAUSE EVICTION ORDINANCES AND PROVIDE TRAINING,SUPPORT,AND GENERAL CONSULTING SERVICES RSG,Inc.welcomes the opportunity to provide the City of Santa Ana("City")with services related to the City's Rent Stabilization and Just Cause Eviction Ordinance ("Ordinance"). It is our understanding that the City is seeking a consultant to provide administrative services for the City's Just Cause Eviction and Rent Stabilization Ordinance. In the next year,the City will be hiring additional program staff to staff the new Rent Stabilization Division and we understand that RSG will help with training,implementation of the Ordinance,Rental Review Board training,rental registration,and community outreach and engagement.The following details the scope of services RSG will provide,the project team,and the fee schedule. SCOPE OF SERVICES RSG will perform the following Scope of Services: Implementation RSG is available to assist the City in the continued launch of the City's Ordinance, and to respond to public inquiries as needed. It should be noted that RSG only has Spanish speakers on staff and would need to work with the City to identify other translation services needed.We would work closely with the contacts that the City already has. • Content Creation—RSG can prepare ongoing program information for property owners and tenants, including: • maximum allowable rent increase,and • letters to rental property owners. • Workshops/Webinars-RSG can conduct up to two(2)workshops per month after the introduction of any new provision to the ordinances.These workshops will be in-person and online in the form of a webinar. They will be recorded and made available on the City website for future reference. The workshops can be tailored to specific groups such as non-profits and tenants'organizations that may assist renters with the Ordinance, and property owners and property managers. RSG will work with the City to provide translation for these workshop/webinars in Spanish and Vietnamese. • Written Notices to Tenants and Landlords/Owners-RSG can work with the City Attorney to prepare and update required notices as identified in the Ordinance. Ongoing Administration RSG is available to administer the City's Ordinance on an ongoing basis, and continue to respond to public inquiries as needed,including: SAN DIEGO • LOS ANGELES • OAKLAND 170 Eucalyptus Ave.,Suite 200,Vista,CA 92084 1714.541.4585 I rsgsolutions.com