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Item 09 - Agreement with Rattle Tech LLC for MySantaAna Citizen Mobile App Replacement
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Item 09 - Agreement with Rattle Tech LLC for MySantaAna Citizen Mobile App Replacement
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Last modified
11/27/2024 11:08:16 AM
Creation date
11/27/2024 10:56:40 AM
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City Clerk
Doc Type
Agenda Packet
Agency
Human Resources
Item #
9
Date
12/3/2024
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<br />Rattle Tech LLC – Confidential 17 <br />659 W Woodbury Rd Altadena, CA. 91001 <br /> www.Rattle Tech.com <br /> <br />Cost Estimate: <br /> <br />This estimate is based on managing 10,000 issues per month and includes integration with <br />GPC and Cityworks. It also accounts for the availability of a mobile app Chatbot and geo alerts. <br /> <br />Plan Summary One time Set-up Fee Monthly Fee <br />Civita Community Engage 1,000 issues <br />per month $5,000 $499.99 <br />Additional Issues $25 / 1000 <br />issues $225.00 <br />APP – Order (GPC) Integration $3,000 <br />CityWorks Integration $3,000 <br />Total $11,000 $724.99 <br />Additional Option (Included in Cost Summary) <br />BetterServ.AI - Notifications - Geo-Fence Geo-fence notifications $99.99 <br />BetterServ.AI – Chatbot (ChatGPT Powered) Includes 3M tokens $99.99 <br /> <br />Summary of Costs <br /> Total One-Time Set-Up Fee (including integrations): $11,000 <br /> Total Monthly Cost: $924.97 <br />Fee Schedule and Terms Estimate <br />Rattle Tech will charge the City of Santa Ana the following fees: <br /> <br />o Monthly Hosting and Support fee: <br /> Includes hosting cost. <br /> Includes bug fixes <br /> hours of additional support / traning per month. Based on plan. <br /> Monthly fee billed at beginning of each month. <br /> Payment terms are Net 15. <br /> <br />The following table details the pricing for delivery of the services outlined in this proposal. This pricing is <br />valid for 60 days from the date of this proposal: <br /> Set-up fee – bill on project initiation: <br /> Monthly hosting billing starts once the Service - Mobile App and Hosting service is <br />available to test by the client. <br />
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