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training to City staff to support in the development of policies pertaining to billing and <br />collections, as well as hardship guidelines. <br />Meetings <br />1. Consultant must meet with City staff upon execution of contract to discuss goals of the <br />relationship, the services to be provided, and other topics relevant to the ambulance & <br />paramedic billing and collection services program. <br />2. Consultant agrees to meet with the City routinely and on request to discuss problems, special <br />needs, future changes, and updates in software, technology, statistical data requests, or other <br />relevant issues. <br />