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(9)CITY OF SANTA ANA <br />collection services. <br />ix. Propose any informational or reporting enhancements the company is <br />capable of providing. Example: secure web -based access to reports and <br />records under this contract by the City. <br />X. Proposers are encouraged to provide additional innovative, value -adding <br />features and/ or services, and/ or creative approaches for providing the <br />service that will maximize efficient, cost-effective operations or increased <br />performance capabilities. <br />A. Optional: The City desires to increase promotion of its paramedic <br />subscription program to residents that may benefit from subscribing to this <br />program. Although not required, Proposers capable of providing such <br />services at minimal or no cost should demonstrate experience and ability to <br />independently promote the City's paramedic subscription program <br />(htti)s://www.santa-ana.org/paramedic-subscription/). Examples of previous <br />work should be included for the City's consideration. <br />f. References: Attachment B — References shall be submitted for similar projects <br />performed for state and/or similar government clients. <br />2. Cost Proposal <br />All Proposers are required to submit a fixed rate fee with their Cost Proposal. Pricing <br />instructions should be clearly defined to ensure fees proposed can be compared and <br />evaluated. <br />Cost Proposal must include a payment schedule that includes fees for the following <br />for collections obtained by Contractor: <br />a. With EMS Treat -No -Transport Call Fees and First Responder Call Fees; and <br />b. Without EMS Treat -No -Transport Call Fees and First Responder Call Fees. <br />c. Fixed rate fee for additional services (if any), including promotion of City services if <br />offered by Proposer. <br />Fixed rate fees shall be structured for each of the categories a. and b. listed above as <br />fnI IMAIQ <br />• Agreement Year 1 (Initial Term) — equal to: <br />a) % or b) % of net collections obtained by Contractor <br />• Agreement Year 2 (Initial Term) —equal to: <br />a) % or b) % of net collections obtained by Contractor <br />• Agreement Year 3 (Initial Term) — equal to: <br />a) % or b) % of net collections obtained by Contractor <br />• Agreement Year 4 (Optional Term) — equal to: <br />a) % or b) % of net collections obtained by Contractor <br />City of Santa Ana RFP No. 24-104 Page 9 of 35 <br />