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+ CITY OF SANTA ANA <br />7. When conducting seminars, workshops, tabletops, drills, functional <br />and full-scale exercises, Contractor shall provide all required <br />exercise consumables, printed materials, handouts, and other <br />materials such as, but not limited to, exercise manuals, special <br />effects, actor moulage, supplies, signage, etc. at its cost. The City <br />shall not be billed nor will it accept requests for reimbursements <br />and/or billing. <br />8. Contractor shall provide and assign high quality personnel such as <br />exercise designers, directors, controllers, evaluators, and support <br />personnel on a consistent basis to deliver the specified seminars, <br />workshops, tabletops, drills, functional, and full-scale exercises. <br />9. Contractor shall provide all multi -media devices necessary for <br />presentations during seminars, workshops, tabletops, drills, <br />functional, full-scale exercises, and any planning meetings and <br />conferences. <br />10. Contractor and its exercise personnel shall provide immediate <br />feedback to the City via the ASAUASI Homeland Security Regional <br />Training and Exercise Program Manger regarding all customer <br />requests for new or additional services or to file complaints. <br />11.Seminar, workshop, tabletop, drill, functional and full-scale exercise <br />venues may be provided by the City or by hosting agencies based <br />on the needs of the exercise. Contractor must be able to secure <br />exercise sites at any of the jurisdictions within the ASAUASI. <br />12.Contractor is responsible for providing exercise materials and <br />delivering it to the site(s) of all seminars, workshops, tabletops, drills, <br />functional and full-scale exercises at its cost. The City shall not be <br />billed nor will it accept requests for reimbursements and/or billing. <br />13. Contractor may not charge the City for materials brought to the <br />seminars, workshops, tabletops, drills, functional, and full-scale <br />exercises that are not utilized. <br />14.Contractor shall ensure that exercise participants are members of <br />agencies or organizations located or operating within the ASAUASI, <br />or have been approved by the ASAUASI Training & Exercise <br />Program Manager or his designee. <br />RFP 24-086A City of Santa Ana Page 25 of 64 <br />