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EXHIBITA <br />CivicPlus <br />302 South 4th St. Suite 500 <br />Manhattan, KS 66502 US <br />Client: <br />CA — SANTA ANA — CivicRec - Statement of Work <br />CITY <br />ITEM <br />PRODUCTTYPE <br />1 <br />Civic Rec Annual Fee <br />Renewable <br />1 <br />AudioEye Enterprise for CivicRec <br />Renewable <br />1 <br />Document Management Module <br />Renewable <br />Annual Recurring Services — Initial Term <br />USD 22,270.49 <br />Annual Recurring Services (Subject to Uplift <br />USD 23,384.01 <br />This renewal Statement of Work ("SOW") is between Santa Ana, CA ("Customer") and CivicPlus, LLC, and shall <br />be subject to the terms and conditions of the Master Services Agreement ("MSA") and the applicable Solutions <br />and Products terms found at: www.civicplus.help/hc/p/legal-stuff (collectively, the "Terms and Conditions"). By <br />signing this SOW, Customer expressly agrees to the Terms and Conditions throughout the Term of this SOW. <br />The Terms and Conditions form the entire agreement between Customer and CivicPlus (collectively, referred to <br />as the "Agreement'). The Parties agree the Agreement shall supersede and replace all prior agreements between <br />the Parties with respect to the services provided by CivicPlus herein (the "Services"). <br />2. This SOW shall remain in effect for an initial term from December 1, 2024 — November 30, 2025 (the "Initial <br />Term"). In the event that neither party gives 60 days' notice to terminate prior to the end of the Initial Term, or any <br />subsequent Renewal Term, this SOW may be renewed for an additional twelve month renewal term ("Renewal <br />Term"). The Initial Term and all Renewal Terms are collectively referred to as the "Term". <br />3. Annual Recurring Services shall be invoiced on the first day of the Initial Term and the first day of any of each <br />Renewal Term and be subject to a 5% uplift each Renewal Term. Client will pay all invoices within 30 days of the <br />date of such invoice. <br />Signature Page to Follow <br />V. PD 06.01.2015-0048 <br />Page 1 of 2 <br />