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SOLICITATION # CH16012 <br />higher standards set by our government. Public data centers that provide <br />disaster recovery/backup services are also built to higher standards. <br />Hanna <br />Infrastructure setup: <br />* Standby SAP HEC systems at DR failover site will be shutdown / not <br />useable during regular operations. <br />* WAN connectivity & special requirements (e.g. acceleration services) fall into <br />the responsibil-ity of the customer. <br />* Customer must have independent network connections to both DR sites. <br />* All DR -relevant systems are going to be installed according to the Adaptive <br />Computing (AC) principle (virtual hostnames + virtual IP addresses <br />HSR will be used to replicate data from Primary to DR site for HANA solutions, <br />similarly Sybase Replication Server (SRS) will be used to replicate data from <br />Primary to DR site for ASE based solutions. For more information, please <br />refer to attached Business Continuity document <br />SuccessFactors <br />Our infrastructure architecture is designed with high availability in mind, and <br />engineered for resiliency. All major components are redundant, including <br />power, HVAC, fire suppression, and the physical components of our network. <br />Production data centers have strict access controls, and are continuously <br />staffed and monitored to help prevent acts of sabotage or vandalism. All <br />production data centers are ANSI/EIA/TIA-942Tier III/IV facilities, and are ISO <br />27001 certified. <br />Production data centers are also geographically dispersed to help prevent a <br />single event from affecting more than one data center. In the event a <br />production data center has an outage we failover to an alternate data center in <br />the same geographic region to minimize impact to customers. <br />Our Cloud Operations teams are also geographically dispersed, working in <br />offices in the US, Europe, South America, and India. Should an office be <br />impacted by an environmental event or pandemic, other offices can continue <br />operations. <br />Aspects of the plan are described in the SOC reports, Disaster Recovery Plan <br />("DRP") and Business Continuity Plan ("BCP") solutions are dependent on <br />several factors. The customer may be responsible for parts of the <br />recovery/continuity activities <br />VMware <br />VMware IaaS Services <br />VMware offers several technologies to provide redundancy, failover capability and the ability to run <br />large scale applications independently in case one data center is lost. <br />vCloud Air is built upon infrastructure that is architected for High Availability leveraging proven <br />vSphere High Availability (HA), vSphere vMotion, and VMware Distributed Resource Scheduler <br />(DRS). These technologies allow participating entities to migrate live workloads and/or <br />automatically restart VMs in the event of host maintenance or unexpected issues. These <br />technologies also maintain a consistently high level of performance for all tenants. <br />VMWare vSphere vMotion enables migration of live VMs to transfer your workloads during <br />maintenance, without downtime. Unlike other cloud providers, VMWare ensures that tenants are <br />not impacted by standard maintenance. VMware performs vMotion migrations for maintenance <br />behind the scenes for its tenants in vCloud Air during maintenance windows without disrupting <br />tenant applications. <br />vMotion is also used to seamlessly migrate VMs from an on -premises environment to vCloud Air <br />and back. Today, vCloud Air is one of only a few major cloud vendors that uses live migration to <br />do maintenance. This capability will enable NASPO participating entities to perform live migrations <br />to move thier applications to and from the cloud for maintenance and other purposes. This <br />carahsoft 163 carahsoft <br />