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SOLICITATION # CH16012 <br />Docusign <br />DocuSign's DTM® solution is ISO 27001:2013 certified and many of the ISO 27001:2013 controls <br />are mapped to the NIST 800-53 requirements; we can provide additional information upon <br />request. <br />SAP <br />Ariba <br />Our solutions are offered and delivered in a true subscription -based model <br />and shared service (multi -tenant) offering. There is no software to install, no <br />hardware to buy, no maintenance or support costs and no need to hire <br />consultants or tech specialists to run the system. We deploy and manage the <br />infrastructure. Customers only need a web browser for access. Subscriptions <br />include system maintenance, automatic upgrades, enhancements and <br />application of service packs, Level 1— 3 help desk support, professional <br />services and best practices built directly into the application. <br />Fieldglass <br />Fieldglass is offered in a SaaS model. We follow the public cloud model <br />identified by NIST. All customers access the same Fieldglass application <br />version in a multi -tenancy database. The system is hosted in a secure hosting <br />facility. Fieldglass manages everything from the cage in including all servers, <br />devices, wiring, software, and configuration. Fieldglass uses the Cloud <br />Security Alliance framework to measure itself against the recommended <br />controls, in addition to ISO 27001 and SOC 2 controls in the Trust Services <br />Principles of Security, Availability, Processing Integrity, Confidentiality, and <br />Privacy. <br />Hanna <br />HEC is a private cloud offering from SAP that provides fully'managed' <br />Infrastructure as a Service (laaS) following NIST Cloud Computing Reference <br />Architetcure. <br />Hybris <br />The SAP Hybris Commerce, Cloud Edition is a Private Cloud Managed <br />Service that offers a best practice multichannel commerce platform built on <br />hybris accelerator technology, running in SAP Hybris own datacenters with a <br />pay as you grow subscription model. <br />SuccessFactors <br />Our IT architecture is aligned with ISO 27002. We are Safe Harbor certified <br />and in alignment with BS10012 and ISO 20000 for Service Delivery. We <br />demonstrate an on -going commitment to protecting the confidentiality, integrity <br />and availability ("CIA") of data from internal and external threats, making us a <br />reliable and secure system provider. <br />Our secure multi -tenant Software as a Service (SaaS) platform is designed for <br />availability, security, scalability, and performance. Industry best practices and <br />standards are adopted and incorporated. <br />Our Network also complies with the Authority to Operate as a Moderate Risk <br />Federal Information System by the Office of Personnel Management and <br />Department of Homeland Security; NIST SP800-53 Security Controls; EU <br />Privacy Directive 95/46/EC for EU and non-EU customer data; Payment Card <br />Industry (PCI) Data Security Standard (DSS) v 2.0; Safe Harbor. <br />We provide privacy compliant data center facilities not only in the United <br />States but also as a Member State of the European Union (EU) or a state of <br />the European Economic Area (EEA). Currently, such data centers are certified <br />for ISO27001, IS09001 and PCI-DSS compliance. <br />Our security services provide complete and thorough monitoring of all traffic <br />on the network on a 24x7x365 basis, and include security technology, alert <br />services and incident management support. We are audited twice annually to <br />SSAE16 US or ISAE 3402 international accounting standards. <br />carahsoft 180 carahsoft <br />