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Security and Hosting Overview June 2015 <br />The criteria for archiving data are as follows: <br />• Data remains in the active database for 24 months, at which point eligible <br />data is moved to the archive database. <br />• Data remains in the active report database for 24 months, at which point <br />eligible data is moved to the archive report database. <br />• Archiving begins with the worker. When a worker's end date is more than 24 <br />months old, the worker and all associated data including the worker's work <br />orders, job seeker record, job posting, time sheets, expense sheets, and <br />payment -related items such as invoices are archived. <br />• The archive process is run as a batch job on a weekly basis to move data from <br />the active databases to the archive databases. <br />• Data cannot be moved back from the archive database to the active database. <br />SAP Fieldglass does not delete data from its archive databases and has data older than 7 <br />years. In the future, if SAP Fieldglass decides to delete archived data, we will ensure that <br />a minimum 7 years of data is retained. <br />1.6.3 Data Deletion <br />Data deletion occurs only when required by a customer. SAP Fieldglass' data deletion <br />capabilities allow customers to remain compliant with data privacy, data protection, and <br />other related data directives. <br />• Deletion logic is based solely on a customer's business requirements. A <br />custom script is developed by SAP Fieldglass. <br />• Results are verified in a non -production environment by both SAP Fieldglass <br />and the customer prior to executing in production. <br />• A "Preservation" flag is available for use. Customers can set this flag on any <br />data to override logic that would otherwise delete the data. This is useful <br />during times when litigation or eDiscovery efforts are in progress and certain <br />data must be preserved. <br />• Script execution frequency is determined by the customer. <br />SAP Fieldglass is contractually obligated to retain at least 7 years of data for customers. <br />1.6.4 Data Usage <br />Customer data is required in non -production environments for various reasons: <br />• Second level help desk support for customer defect investigation and <br />resolution. <br />• Supporting customer requests for updating data, whether it be for desired <br />changes or corrections for data modified by the customer in error. <br />• Customer sandboxes — these are non -production environments configured <br />only with the customer's data (customer's data is "sliced" out from the multi - <br />tenancy production database). These sandboxes are required for many <br />SAP Fieldglass Page 15 121 <br />