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Disaster Timeframe Expectations <br />Internal Network <br />The server and network must be functioning in order for any of our other <br />information systems to function. We could afford to be without the server/network <br />for ten (10) minutes without materially affecting our business. If the <br />server/network is down for longer than ten (10) minutes, staff will switch over the <br />mobile tethering, or will go to an approved location to continue their work. <br />Production Servers <br />Production servers must be functioning at all times in order for our applications to <br />work. We cannot afford to be without the production servers without materially <br />affecting our business. Traffic will be automatically routed to another server via <br />Amazon Web Services' Elastic Load Balancing. <br />Workstations <br />If a workstation crashes, we can easily use another one with only modest <br />inconvenience. Ideally, we would like to replace/restore a workstation within 72 <br />hours. <br />Printer and Fax <br />We have two multifunction printers. We can lose all printers for up to a week with <br />little effect on data flow. <br />Email and Web Browser <br />Currently, we can function for no more than 10 minutes without email or web <br />browsing. We will tether devices via smartphones after that time. <br />Wireless Network <br />We have a wireless network and the office depends on it for routine transactions. A <br />backup router is available; it is preconfigured and encrypted using WPA2-AES. <br />IT Resources <br />We depend on the availability of certain employees and our IT service provider to <br />diagnose and fix problems quickly. A chain of contacts is available in this document. <br />Power and HVAC Equipment <br />We depend on external power and environmental equipment (especially our AC <br />unit) to maintain the power and environmental support for our system. Failure of <br />either of these systems could inhibit the use of our IT systems, and could also stop <br />us from doing business. These failures are not IT -specific risks. We are comfortable <br />enough with the track record of these services not to need more than a short term <br />UPS to allow us to smoothly shut the network down in the event of a sustained <br />power outage. We have to yearly revisit the question of whether or not we need <br />