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Item 26 - Agreement with Allied Network Solutions, Inc. for Adobe Software and Subscription
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Item 26 - Agreement with Allied Network Solutions, Inc. for Adobe Software and Subscription
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1/27/2025 5:03:20 PM
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1/21/2025 2:16:24 PM
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City Clerk
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Agenda Packet
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Information Technology
Item #
26
Date
1/21/2025
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technologies <br />Channel SaaS Module <br />U.S. Public Sector <br />1. INTRODUCTION <br />1.1. This Module for Software as a Service ("SaaS Module") specifies terms and conditions which apply to Software as a Service that CA <br />will provide to Ordering Activity. <br />1.2. This SaaS Module incorporates by reference the terms of the Foundation Agreement. Any capitalized terms used in this SaaS Module <br />shall have the meanings given in the Foundation Agreement unless otherwise provided herein. <br />2. DEFINITIONS <br />2.1. "Ordering Activity Data" means information stored in the SaaS database. <br />2.2. "Force Majeure Event" means an event of Force Majeure as defined in the Foundation Agreement and/or delays caused by an <br />internet service provider or hosting facility that results in data center outages resulting from causes not within CA'scontrol. <br />2.3. "ISO 27001" means an Information Security Management System standard published by the International Organization for <br />Standardization (ISO). This particular standard specifies a management system that is intended to bring information security under <br />explicit management control and mandates specific requirements when this standard is met. <br />2.4. "Production" means the "live" environment of SaaS provided to process data on a real-time basis. <br />2.5. "Production Availability" means, for purposes of measuring the Service Level, the aggregate number of minutes during the month in <br />which the SaaS is available for Production access and use by Ordering Activity. <br />2.6. "SaaS" means the online version of the CA Software specified in the Authorized CA Partner's order with CA for access to and usage by <br />its customers via a website(s) environment. <br />2.7. "SAS 70 Type II" means the standards used by an independent auditor that employs procedures, policies and controls of SAS 70 Type I <br />to verify and validate that the organization is following those procedures regarding control objectives, activities and control over <br />information technology, and related processes. <br />2.8. "SaaS Support" means support of the underlying CA software so it operates materially in accordance with the Documentation. <br />2.9. "Sandbox" means a development or test environment that is not Production. <br />2.10. "Scheduled Downtime" means planned downtime of SaaS availability where CA provides notice to Ordering Activity at least 72 hours <br />in advance. <br />2.11. "Service Level" means as described in the section entitled: Service Level Commitments. <br />2.12. "Subscription Term" means the period of the Ordering Activity's subscription to the SaaS as specified in the Authorized CA Partner's <br />order with CA. <br />2.13. "Users" means the number of individuals authorized to access and use of SaaS by Ordering Activity and who have been provided <br />user identifications and passwords by Ordering Activity (or by CA at Ordering Activity's request), measured by CA on an aggregate <br />monthly basis by the amount of User Logins. Users may include Ordering Activity and Affiliate's employees and independent <br />contractors that agree to be bound by terms and conditions no less restrictive than those contained herein and are acting on behalf <br />of Ordering Activity and not a third party. <br />2.14. "User Logins' means the initial and standard login screen where a User is required to enter its user ID and the password. <br />3. SAAS OFFERING <br />3.1. CA shall provide SaaS to Ordering Activity during the Subscription Term directly or through a third party SaaS provider in accordance <br />with the terms of the Agreement. <br />3.2. CA hereby provides Ordering Activity a non -transferable and non-exclusive right to access and use SaaS for the sole purpose of <br />supporting its internal business use. A new User may replace a former User who no longer requires access to, or use of, the SaaS. <br />Users may be Ordering Activity employees, Ordering Activity third party consultants, contractors or agents, which third parties may <br />Version PS 1.0 Page 6 of 38 7/23/2014 10:36 AM <br />
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