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technologies <br />3.1.3. make a reasonable number of copies of the CA Software for disaster recovery "cold standby', backup and archival purposes. <br />Use of such copies is limited to testing Ordering Activity's disaster recovery procedures and effectiveness and as is necessary <br />during any reasonable period subsequent to the occurrence of an actual disaster during which Ordering Activity cannot <br />operate the CA Software. <br />3.1.4. relocate CA Software to a new Ordering Activity location within the Territory upon prior written notice. <br />3.2. The specifications and specified operating environment information of the CA Software may be found in the Documentation <br />accompanying the CA Software, if available (e.g., a user manual, user guide, or readme.txt or notice.txtfile). <br />3.3. Upon request by CA, Ordering Activity agrees to provide records reasonably requested by CA to verify its compliance with the <br />Authorized Use Limitation during the period in which Ordering Activity is licensed to use the CA Software and for a period of twelve <br />(12) months after expiration including certified copies of statements or records as applicable. Such reports will be based on the <br />License Metric for the CA Software ordered for Customer by CA. <br />3.4. The grant of license is contingent upon Ordering Activity's compliance with the following obligations set out under this provision: <br />Ordering Activity agrees, that it shall not: (i) access or use any portion of the CA Software not expressly authorized by CA or the <br />Documentation of the CA Software; (ii) cause or permit de -compilation, reverse engineering, or otherwise translate all or any portion <br />of the CA Software; (iii) modify, unbundle, or create derivative works of the CA Software and/or Documentation; (iv) rent, sell, lease, <br />assign, transfer or sublicense the CA Software or use the CA Software to provide hosting, service bureau, on demand or outsourcing <br />services for the benefit of a third party; (v) remove any proprietary notices, labels, or marks on or in any copy of the CA Software or <br />Documentation; (vi) use the CA Software beyond the Authorized Use Limitation. <br />3.5. CA reserves the right, on reasonable notice to the Ordering Activity and subject to any security measures the Ordering Activity deems <br />appropriate, to conduct an audit remotely or onsite of Ordering Activity and/or its Affiliates facilities to verify Ordering Activity's <br />compliance with the terms of the Agreement. CA agrees that such audit shall be conducted during regular business hours at Ordering <br />Activity's offices and CA shall endeavor to conduct such audit so as not to interfere unreasonably with Ordering Activity's activities <br />and/or use an independent third party to conduct the audit subject to terms of non -disclosure if required. <br />3.6. All rights not specifically granted hereunder are expressly reserved. <br />4. SUPPORT OFFERING <br />4.1. If Support is purchased by Ordering Activity, CA will provide Ordering Activity with technical support for the CA Software, according to <br />the Support specified in the Authorized CA Partner's order with CA, to operate according to the Documentation, help desk support <br />and Maintenance for the CA Software based on Support guidelines as described on http://www.support.ca.com. <br />4.2. In order to initiate an issue, Ordering Activity will provide CA sufficient information so that CA can provide assistance to Ordering <br />Activity in a timely manner. <br />4.3. CA will provide a minimum of twelve months prior written notice to Ordering Activity if CA ceases to provide new Versions or <br />Releases for a CA Software product. <br />4.4. CA will renew Support for Ordering Activity's use of the CA Software upon its acceptance of an order with an Authorized CA Partner <br />for such Support. <br />S. THIRD PARTY TERMS <br />The CA Software may contain third -party software components. Ordering Activities are advised to review any additional terms, notices, <br />and/or information applicable to third -party software components, which are available at https://support.ca.com/prodinfo/tpterms. <br />6. PERFORMANCE WARRANTY <br />6.1. For Distributed Software. CA warrants that the CA Software will operate materially in accordance with the applicable specifications set <br />forth within the Documentation for a period of ninety (90) days after delivery of the CA Software to Ordering Activity subject to <br />Ordering Activity's compliance with the Agreement. <br />6.2. For Mainframe Software. CA warrants that the Mainframe Software will operate materially in accordance with the applicable <br />specifications set forth within the Documentation for the Term, subject to Ordering Activity's compliance with the Agreement. <br />7. PERFORMANCE WARRANTY REMEDY <br />7.1. If CA has breached either warranty set forth in the section entitled: Performance Warranty, Ordering Activity's remedy is for CA to, in <br />consultation with Ordering Activity, to either (i) use reasonable efforts consistent with industry standards to cure the defect, or (ii) <br />replace the CA Software(s) with one that materially complies with the Documentation, or (iii) mutually agree to terminate the license <br />Version PS 1.0 Page 16 of 38 7/23/2014 10:36 AM <br />