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ate?)CITY OF SANTA ANA <br />Cover letter must be addressed to the following City Project Manager: <br />Trevor Burgan, Principal Programmer Analyst <br />City of Santa Ana — Information Technology Department <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />b. Services Provided <br />A description of proposed services to be provided and how they meet the needs of the <br />City as described in EXHIBIT I — Scope of Services. <br />c. Agreement Statement <br />Proposal shall include a statement outlining your concurrence or reference to concerns <br />previously submitted with any and all provisions as contained in EXHIBIT II — Sample <br />Agreement of this RFP (if any). <br />d. Firm and Team Experience <br />Proposal shall include a profile of the firm's experience including the following: <br />A general description of the firm, including size and number of employees <br />working directly with the City on this agreement. <br />ii. Firm's nearest address serving the City of Santa Ana and headquarters <br />address. <br />iii. Name and contact information of the supervising Project Manager/Principal <br />Agent, to be assigned to the agreement. The Project Manager/Principal <br />Agent shall be the primary contact person to represent your firm and will be <br />the person to conduct the presentation, if invited to an interview. <br />iv. Resumes for all key staff proposed describing relevant experience. <br />e. Proposed Work Plan <br />Proposal shall include a statement demonstrating the firm's understanding of the <br />Scope of Services. <br />Additionally, proposed work plan shall include Proposers': <br />i. Anticipated approach to performing services as specified herein; <br />ii. Suggestions or special concerns the evaluation committee should take into <br />consideration (if any); <br />iii. Description of deliverables and implementation plan. Proposer shall submit a <br />general description of the deliverables, implementation plan, and timeline. <br />f. References: Attachment B — References shall be submitted for similar projects <br />performed for state and/or similar government clients. <br />2. Cost Proposal <br />All Proposers are required to submit a fixed rate fee with their Cost Proposal. Pricing <br />instructions should be clearly defined to ensure fees proposed can be compared and <br />evaluated. Cost Proposal must include a payment schedule if applicable. City reserves <br />the right to negotiate compensation and/or payment schedule prior to award of any <br />City of Santa Ana RFP 24-129 Page 6 of 30 <br />