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SERVICES PROVIDED <br />A description gfjiroposed services to be prrovfded and funs they meet the needs of"the CRY as described in Section III --Scope <br />of Services. <br />Over the last five years, LAZ Parking under the <br />supervision and leadership of the Santa Ana Police <br />department has built a solid framework for this <br />essential public service. As we have done consistently <br />over the term of our agreement, LAZ Parking will <br />continue to provide professional, well -trained Parking <br />Ambassadors to serve the needs of our community. <br />Our experience providing enforcement for street <br />sweeping detail, residential permit parking, the downtown ambassador program, and calls for service have <br />ingrained us into the community we serve. Led by our dedicated manager Richard Kowaltschuk, our parking <br />ambassadors receive outstanding leadership and training to equip them when dealing with the public and hostile <br />situations. <br />In today's environment, Santa Ana deserves stability, consistency, and forward -looking innovation from your <br />parking enforcement provider. Your growth calls for a continued successful partnership with a reputable and <br />financially stable parking company, one with demonstrated skills and technical ability that provides high levels of <br />customer service.