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· ~ EXHIBIT A <br />Enterprises, LLC <br /> <br />www. SilverSpeaks.com <br /> <br />"I never sought to develop problem-solvers. I always sought to develop problem-avoiders." <br /> <br /> Marianne Petrilto, Retired AT&T Operations Manager <br /> <br />Change Your Focus/Change Your Life <br /> <br />Developing Self-Managed Teams <br /> <br />Identified Issue <br /> <br />As unemployment steadily and rapidly increases and the economy faltem, the City of Santa Ana staff involved <br />with workforce and economic development issues are facing an extreme rise in demand for services. In order <br />to move clients and staff forward, it is imperative that each member of the team have the necessary skills to <br />move forward themselves. Therefore, it is proposed that Silver Rose Enterprises, LLC (SRE) continue the <br />existing partnership with Patti Nunn and her team in order to empower results for their staff and clients in the <br />following areas: <br /> <br /> 1. Self-motivation, confidence, and ability to design creative solutions for work challenges <br /> <br /> 2. The ability to pass these skills along to clients, empowering them to design their own solutions <br /> <br /> 3. Modeling, for clients and staff, appropriate work behavior <br /> <br /> 4. Stress management including self-care <br /> <br /> 5. Teamwork <br /> <br /> 6. Communication <br /> <br /> 7. Productivity <br /> <br /> 8. Leadership <br /> <br /> 9. Organization <br /> <br /> 10. Problem-solving and decision-making <br /> <br />PROGRAM OVERVIEW <br /> <br />Developing Self-Managed Teams produces results in the aforementioned areas by combining the following <br />methodologies: <br /> <br /> · Best practices of non-traditional facilitation <br /> <br /> · Best practices of training <br /> <br /> · A relatively new and transformative model known as coaching <br /> <br /> · Assessment tools designed to identify individual and team strengths and weaknesses. <br /> <br />Because participants design their own solutions, rather than being led by the hand to pre-determined <br />"answers," Developing Self-Managed Teams produces results that last. Participants absorb into their existing <br />skill sets enhanced competencies essential to every business. <br /> <br />Submitted July 1 l, 2003 <br /> <br />5626D So. Captain Kidd Ct., Tempe, AZ 85283 (877)840-5416 (voice) 888-240-9232 (fax) ~ilv~rfa~SilverSoeaks.com <br /> <br /> <br />