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EXHIBIT "2" (continued) <br />SCOPE OF SERVICES <br /> <br /> Primary secondary S~hedh[ed <br /> ! <br />Task Description Role Role Comp et!on <br />Install hardware and system software for thc Customer <br />production system <br />Install all required LAN cabling and connectors for Customer <br />the production system. <br />Install Local Area Network (LAN) hardware and Customer <br />software for the production system <br />Install customized CASHIER for Windows software Customer SII <br />on the production system. <br />Monitor the performance of the production system Customer SII <br />and make tunin$ adjustments <br />Correct documented deficiencies in the production SII <br />software <br />Training Services <br />Send all staff that will use CASHIER for Windows Customer <br />but who are not knowledgeable in the use of <br />Microsoft Windows to a one day introductory class <br />for Microsoft Windows prior to attending either thc <br />System or End-User training. <br />Conduct a RevenueCollector and CASHIER for SII <br />Windows system training class <br />Send at least four representatives to Customer <br />RevenueCollector / CASHIER for Windows system <br />training class <br />Customize end-user training to incorporate custom SII <br />programming changes <br />Conduct end-user training classes at the Client's SII <br />facilities to train cashiers and supervisors <br />Send all cashiers and supervisors that will use Customer <br />RevenueCollector and CASHIER for Windows to an <br />end-user training class conducted by SII. <br />Have cashiers and supervisors practice using Customer <br />RevenueCollector and CASHIER for Windows in a <br />training environment for at least 4 hours within one <br />week after their end-user training. <br />Supervise newly trained cashiers for the first week Customer <br />of live operations to ensure operational <br />effectiveness. <br /> <br />SH - Purchase and Sot]ware License Agreement 12 <br /> <br /> <br />