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IlL <br /> <br />DOCUMENTATION <br /> <br />A. Reasonable reserves shall be established based upon facts known, within thirty <br /> days of receipt of investigative report. Expenses shall be included. <br /> <br />B. File shall contain documentation necessary to support the decisions made with <br /> respect to claims disposition. <br /> <br />C. Photos, diagrams, plans, contracts, medical and law enforcement reports, and <br /> other relevant documents shall be deposited in the claims file in a timely fashion. <br /> <br />IV. CASE SETI'LEMENT FACTORS <br /> <br />A. Reasonable settlement considering value of damages, injury, and liability. <br /> <br />B. Timeliness of settlement. <br /> <br />C. Contributions from joint tortfeasors considered. <br /> <br />D. Documents evaluating and authorizing settlements. <br /> <br />E. Appropriate releases secured. <br /> <br />V. UTIGATED FILES <br /> <br />A. Defense attorney evaluation in file. <br /> <br />B. Proper follow-up for investigation requested by defense attorney. <br /> <br />C. Actions to monitor claim defense expenses. <br /> <br />D. Timely recommendations from defense firms re,larding settlements and trial <br /> preparation. <br /> <br />E. Results and total expenses documented. <br /> <br />BICEP 3/9/88 (;-4 <br /> <br /> <br />