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<br /> <br />(Telecommunications Services Cateoorv I I <br />Centigram Voice System Programmer <br />Duties <br />• I entity the requirements for new and existing voice <br />p ocessing and integrated voice/data applications. <br />• E aluate competing solutions relevance to specific <br />a plication problems. <br />• P ovide technical administrative support and training <br />t users of installed application systems. <br />• E timate system sizing and costs. <br />• esign and development of applications. <br />Education/Certification <br />Work Experience/Skills/KnowledgelAbilities <br />Other <br />on Centigram Voicememo highly desirable. <br />• inimum of 2 years experience programming voice <br />ystems with at least one year of direct Centigram <br />ystem experience. <br />• xperience working with customers to develop both <br />imple and complex voice processing applications. <br />• nderstanding of integration between voice <br />rocessing system and PBX system. <br />• ust have a positive customer service attitude and <br />ork well with customers. <br />• bility to manage multiple projects. <br />• inimum 15 Net WPM. <br />• ust have a valid Class C Driver's license. <br />• anual dexterity to manipulate electronic devices, <br />c mputers and keyboards. <br />• A ility to read printed documentation and computer <br />• A ility to recognize and respond to alarm sounds and <br />e uipment generated signals. <br />• ay have to undergo background investigation by <br />S nta Ana Police Department. <br />November 2001 q~ <br />