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CITY OF SANTA ANA'S PROJECT COMMITMENT Successful project outcomes rely on a strong partnership between our team and yours. To ensure the best results, we've outlined key client responsibilities that foster effective collaboration and project efficiency. By fulfilling these roles, you actively contribute to the project's success, helping us deliver high -quality work on time and within scope. This mutual commitment not only improves project outcomes but also maximizes the value and impact of our combined efforts. • Clear Objectives: Define and communicate project goals, expectations, and deliverables clearly at the project's outset. • Active Participation: Engage in regular meetings and provide necessary feedback to ensure the project stays on track and aligns with expectations. • Resource Allocation: Ensure the availability of internal resources, including key personnel, data, and tools, required for the project. • Open Communication: Maintain open and honest communication with the Consultant, addressing any concerns or changes in scope as soon as they arise. • Decision -Making. Facilitate timely decision -making processes to avoid delays and ensure project progress. • Access Provision: Provide the Consultant with necessary access to relevant systems, documentation, and facilities. • Respect Timelines: Adhere to agreed -upon timelines for reviews, approvals, and information requests to maintain project momentum. • Change Management: Collaborate on managing any changes in project scope, requirements, or timelines, ensuring mutual agreement on modifications. • Partnership Approach: Foster a collaborative and respectful working relationship, recognizing that successful outcomes depend on both parties' commitment and cooperation. • Timely Payment: Pay invoices pursuant to contract terms and communicate any payment issues promptly with the Consultant.