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<br />. Support Quote Overview <br /> <br />(h~. <br /> <br />i n ~ . n I <br /> <br />Support Agreement ID: 130137197MID <br />Special Terms and Conditions No: S <br /> <br />Customer Address: <br />City of Santa Ana <br />20 Civic Center Plaza <br />Santa Ana CA 92702 <br /> <br />HewlettHPackard Address: <br />HEWLETT-PACKARD COMPANY <br />8000 Foothills Blvd MS 5538 <br />Roseville CA 95747-5636 <br /> <br />Customer Contact: <br />Kenneth Desforges <br />Tel: 714.647.5496 <br />Fax: <br />&mail kdesforges@ci.santa-ana.ca.us <br />The quoted prices are valid for 90 days from: 03/26/2003 <br />For Support, please call: 800-633-3600 <br /> <br />HP Contact: <br />Karen Phillips <br />Tel: 1.800-386.1115 <br />Fax: 1.800.307.0361 <br />E-mail karen.philtips@hp.com <br /> <br />For more information on the format of this document visit www.hp.com/go/hpsdocs <br />Subject to Hewlett-Packard Company (HP) Terms and Conditions ofSalc and Service, Exhibit E16, and HP Support Services, Exhibit $85. <br /> <br />System Support <br />Service <br /> <br />Support Description <br /> <br />H7073AA <br /> <br />NetScrvcr Hardware Support provides <br />labor parts and materials required to <br />keep HP and Multivendor NetServer <br />hardware products and related <br />peripherals in operating condition. <br /> <br />System Handle <br /> <br />System Support Coverage Period <br />Service From: To: <br /> <br />Description <br /> <br />Contract TotaVUSD <br /> <br />CTYSANETS <br /> <br />H7073AA 06/01/200305/31/2006 <br /> <br />Netservers <br />Total Excluding Taxes <br /> <br />239,395.50 <br />239,395.50 <br /> <br />Summary of Charges <br />Consulting <br />Hardware Support <br />Total Excluding Taxes <br /> <br />33,840.00 <br />205.555.50 <br />239,395.50 <br /> <br />Total excludes all taxes, however, taxes will be added at the time of invoicing at the current tax rate. <br />Total price includes all discount and adjustments if applicable. <br />Refer to the detail document for state & local tax <br /> <br />Please refer to the payment schedule for prices to be invoiced monthly in advance. <br />I PrintDate02/0512004 <br /> <br />Pagel/10 I <br /> <br />EXHIBIT A <br />