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EXHIBIT 1 Goal # 3: Ensure the accuracy, integrity and compliance of all voucher program operations. Objective # 1: Retain High Performer SBMAP status. • FY 2021: o SAHA was certified as a High Performer for FY 19-20. The final SBMAP score for the fiscal year ending 6/30/2020 is 97%. SAHA audited a total of 353 files under SBMAP Indicator # 3, even though the minimum sample size required by HUD was only 35 files. This is equal to ten (10) times the number of files required to be audited by HUD. For SBMAP Indicator # 5, SAHA audited a total of 49 inspections even though the minimum sample size required by HUD was only 33 quality control inspections. • FY 2022: • FY 2023: • FY 2024: • FY 2025: SAHA was certified as a High Performer for FY 20-21. The final SBMAP score for the fiscal year ending 6/30/2021 is 100%. SAHA audited a total of 273 files under SBMAP Indicator # 3, even though the minimum sample size required by HUD was only 35 files. This is equal to eight (8) times the number of files required to be audited by HUD. For SBMAP Indicator # 5, SAHA conducted a total of 46 quality control inspections even though the minimum sample size required by HUD was only 34 quality control inspections. SAHA was certified as a High Performer for FY 21-22. The final SBMAP score for the fiscal year ending 6/30/2022 is 100%. SAHA audited a total of 372 files under SBMAP Indicator # 3, even though the minimum sample size required by HUD was only 35 files. This is equal to ten (10) times the number of files required to be audited by HUD. For SBMAP Indicator # 5, SAHA conducted a total of 69 quality control inspections even though the minimum sample size required by HUD was only 34 quality control inspections. This is twice the number of quality control inspections required to be audited by HUD. SAHA was certified as a High Performer for FY 22-23. The final SBMAP score for the fiscal year ending 6/30/2023 is 93%. SAHA audited a total of 380 randomly selected files under SBMAP Indicator # 3, even though the minimum sample size required by HUD was only 36 files. This is equal to ten (10) times the number of files required to be audited by HUD. For SBMAP Indicator # 5, SAHA conducted a total of 53 randomly selected quality control inspections even though the minimum sample size required by HUD was only 35 quality control inspections. SAHA was certified as a High Performer for FY 23-24. The final SBMAP score for the fiscal year ending 6/30/2024 is 97%. SAHA audited a total of 425 randomly selected files under SBMAP Indicator # 3, even though the minimum sample size required by HUD was only 36 files. This is equal to twelve (12) times the number of files required to be audited by HUD. For SBMAP Indicator # 5, SAHA conducted a total of 50 randomly selected quality control inspections even though the minimum sample size required by HUD was only 35 quality control inspections. Goal # 4: Increase assisted housing choices by providing quality customer service to existing landlords and conducting outreach to new landlords. Objective # 1: Communicate on a regular basis with active landlords by providing information on key program updates. • FY 2021: o During this Fiscal Year, the Housing Authority of the City of Santa Ana (SAHA) e-mailed a newsletter in July, October and December due to the COVID-19 pandemic. FY 2022: o During this Fiscal Year, SAHA e-mailed a newsletter in December and January due to the COVID-19 pandemic. During FY 2023, FY 2024, and FY 2025, SAHA sent an electronic Landlord Newsletter to our active landlords on a monthly basis. Each newsletter provided key program updates and information for landlords. Objective # 2: Maintain active participation in the Orange County Apartment Association and attend local events to promote participation in the program. • For FY 2021, FY 2022, FY 2023, FY 2024, and FY 2025, the Housing Authority of the City of Santa Ana maintained an active membership with the Orange County Apartment Association. Goal # 5: Provide equal opportunity, affirmatively further fair housing and provide regular training on fair housing for staff, owners and participants. Objective # 1: Provide an annual mandatory training for all Housing Authority staff. • The Housing Authority of the City of Santa Ana held an annual, mandatory Fair Housing Training for all Housing Division employees on the following dates: o September 11, 2020 o August 27, 2021 o August 18, 2022 o August 31, 2023 o August 22, 2024 Objective # 2: Provide information on fair housing to owners and participants. • For FY 2021, FY 2022, FY 2023, FY 2024, and FY 2025, the Housing Authority of the City of Santa Ana provided information on fair housing to owners and participants. Goal # 6: Provide information on the Violence Against Women Act (VAWA) of 2013 to active participants and owners to ensure protection for Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking. • For FY 2021, FY 2022, FY 2023, FY 2024, and FY 2025, the Housing Authority of the City of Santa Ana provided information on VAWA to all program applicants, participants and landlords. Page 4 of 9 form HUD-50075-5Y (03/31/2024) City Council 3-8 3/18/2025