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2/20/25, 9:48 AM SurveyMonkey Analyze - Santa Ana Housing Authority 5-Year Plan Survey EXHIBIT 1 <br />Edit Delete Export <br />Collector: Mobile Link (Web I ink) <br />Started: Tuesday, February 04, 2025 7:25:59 PM <br />Last Modified: Tuesday, February 04, 2025 7:33:43 PM <br />Time Spent: 00:07:44 <br />IP Address: 76.170.23.114 <br />Page I <br />Q1 <br />What are your housing needs and what would you rank as your top three housing needs? <br />I already have an apartment. <br />Q2 <br />What recommendations do you have to more effectively address your housing needs? <br />Better pest control and more responsive maintenance <br />Q3 <br />As the largest housing assistance provider in our community, what do you think the Santa Ana Housing Authority should do to <br />address the housing needs in our community? <br />Keep doing what you are doing <br />Q4 <br />What recommendations do you have to change or improve our Eligibility, Selection and Admissions Policies, including <br />Deconcentration and Waiting List Procedures? <br />Ensure U.S. citizens have priority and that prospective tenants don't have a history of being loud and destructive <br />Q5 <br />What recommendations do you have to change or improve our Rent Determination Policies? <br />They're fine, but I wish there was less paperwork <br />Q6 <br />What recommendations do you have to change or improve our Operation and Management? <br />More responsive management to problem tenants. <br />Q7 <br />What recommendations do you have to change or improve our Housing Plus Program (aka our Family Self -Sufficiency Program)? <br />It's fine as is. <br />Q8 <br />What recommendations do you have to encourage more assisted -families to use our assistance as a platform to obtain self- <br />sufficiency? <br />Make them more aware of the program's existence <br />Q9 <br />How can we improve our progress to fulfill our mission and goals? <br />Focus on doing your best to ensure eligible people get into the program. <br />City Council 3-145 3/18/2025 <br />https://www.surveymonkey.com/analyze/browse/VA7ww5uXTZAgOvN PBt23jsn LxSEbbFoSQKIICfH Kjmo_3D?view=single Respondent 2/3 <br />