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2/20/25, 9:50 AM <br />Collector: <br />Started: <br />Last Modified <br />Time Spent: <br />I P Address: <br />Page I <br />SurveyMonkey Analyze - Santa Ana Housing Authority 5-Year Plan Survey EXHIBIT 1 <br />Mobile Link (Web I ink) <br />Tuesday, February 18, 2025 8:58:02 AM <br />Tuesday, February 18, 2025 9:30:09 AM <br />00:32:06 <br />104.28.85.110 <br />Q1 <br />What are your housing needs and what would you rank as your top three housing needs? <br />My top 3 housing needs <br />I more nonsmoking friendly apartment communities/ buildings <br />2 more apartments close to shopping centers <br />Make luxury apartments more affordable so that single person like myself will qualify to move in <br />Q2 <br />What recommendations do you have to more effectively address your housing needs? <br />Edit Delete Export <br />Make luxury apartment buildings start out lower for single family one bedrooms have more availability if the rent is above 2500 1 won't qualify <br />because the ones below the cap go extremely fast <br />Q3 <br />As the largest housing assistance provider in our community, what do you think the Santa Ana Housing Authority should do to <br />address the housing needs in our community? <br />I'm almost 55 yrs old in 3 years from 2025 I'm interested in non smoking environment too many apartment communities have a non smoking near the <br />buildings but tenants don't follow rules and I have to breathe in second hand smoke from my upstairs apartment above a garage of tenant below I <br />poking forward to relocating to Santa Ana from Fullerton in near future <br />Q4 <br />What recommendations do you have to change or improve our Eligibility, Selection and Admissions Policies, including <br />Deconcentration and Waiting List Procedures? <br />I was homeless for many years my organization I was enrolled in applied for housing back in march of 2021 1 received my housing voucher in 2022 of <br />June but had no luck finding a place I didn't make enough money or I didn't have the assistance through mercy house to help me find a place to live <br />my voucher had expired and I ended up finding myself place in mental hospital for no reason we need better communication between these non <br />profits and their clients when receiving there voucher I could have found apartment more quickly instead of becoming frustrated and allowing it to <br />expire also I know tenants on housing vouchers outside of Santa Ana are forced out with rent increases making them homeless again we need less of <br />that to happen especially for seniors and disabled clients like myself <br />Q5 <br />What recommendations do you have to change or improve our Rent Determination Policies? <br />Give clients more selections by allowing approval of moving into more expensive rent caps if client willing to pay more out of there portion if I make <br />1500 monthly I can afford to pay up to 500 out of pocket and still live comfortably or the rent is 2800 and my cap is 2475 1 would be more than willing <br />to pay the difference in cost <br />Q6 <br />What recommendations do you have to change or improve our Operation and Management? <br />Have more qualified housing specialist that return phone calls and emails I have reached out many times but get no response back if housing clients <br />can't express there concerns we tend to give up on housing and go back to being homeless orjust renting a room from a complete stranger <br />Q7 <br />What recommendations do you have to change or improve our Housing Plus Program (aka our Family Self -Sufficiency Program)? <br />I'm intpr-tPri in inini no thp hn-i no n1in, nrnarAm not ­rp \NhAt rhAna­ A rp npPripri At this time <br />City Council 3-151 3/18/2025 <br />https://www.surveymonkey.com/analyze/browse/VA7ww5uXTZAgOvN PBt23jsn LxSEbbFoSQKIICfH Kjmo_3D?view=single Respondent <br />2/3 <br />