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2/20/25, 9:48 AMSurveyMonkey Analyze - Santa Ana Housing Authority 5-Year Plan Survey <br />EXHIBIT 2 <br />EditDeleteExport <br /> !"#$# <br />Collector:Mobile Link (Web Link) <br />Tuesday, February 04, 2025 7:25:59 PM <br />Started: <br />Last Modied:Tuesday, February 04, 2025 7:33:43 PM <br />Time Spent:00:07:44 <br />76.170.23.114 <br />IP Address: <br /> !"# <br />Q1 <br />What are your housing needs and what would you rank as your top three housing needs? <br />I already have an apartment. <br />Q2 <br />What recommendations do you have to more eectively address your housing needs? <br />Better pest control and more responsive maintenance <br />Q3 <br />As the largest housing assistance provider in our community, what do you think the Santa Ana Housing Authority should do to <br />address the housing needs in our community? <br />Keep doing what you are doing <br />Q4 <br />What recommendations do you have to change or improve our Eligibility, Selection and Admissions Policies, including <br />Deconcentration and Waiting List Procedures? <br />Ensure U.S. citizens have priority and that prospective tenants don't have a history of being loud and destructive <br />Q5 <br />What recommendations do you have to change or improve our Rent Determination Policies? <br />They're ne, but I wish there was less paperwork <br />Q6 <br />What recommendations do you have to change or improve our Operation and Management? <br />More responsive management to problem tenants. <br />Q7 <br />What recommendations do you have to change or improve our Housing Plus Program (aka our Family Self-Suciency Program)? <br />It's ne as is. <br />Q8 <br />What recommendations do you have to encourage more assisted-families to use our assistance as a platform to obtain self- <br />suciency? <br />Make them more aware of the program's existence <br />Q9 <br />How can we improve our progress to fulll our mission and goals? <br /> <br />Focus on doing your best to ensure eligible people get into the program. <br />https://www.surveymonkey.com/analyze/browse/VA7ww5uXTZAgOvNPBt23jsnLxSEbbFoSQKllCfHKjmo_3D?view=singleRespondent2/3 <br /> <br />