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2/20/25, 9:50 AMSurveyMonkey Analyze - Santa Ana Housing Authority 5-Year Plan Survey EXHIBIT 2 EditDeleteExport !"#$# Collector:Mobile Link (Web Link) Tuesday, February 18, 2025 8:58:02 AM Started: Last Modied:Tuesday, February 18, 2025 9:30:09 AM Time Spent:00:32:06 104.28.85.110 IP Address: !"# Q1 What are your housing needs and what would you rank as your top three housing needs? My top 3 housing needs 1 more non smoking friendly apartment communities / buildings 2 more apartments close to shopping centers Make luxury apartments more aordable so that single person like myself will qualify to move in Q2 What recommendations do you have to more eectively address your housing needs? Make luxury apartment buildings start out lower for single family one bedrooms have more availability if the rent is above 2500 I won't qualify because the ones below the cap go extremely fast Q3 As the largest housing assistance provider in our community, what do you think the Santa Ana Housing Authority should do to address the housing needs in our community? I'm almost 55 yrs old in 3 years from 2025 I'm interested in non smoking environment too many apartment communities have a non smoking near the buildings but tenants don't follow rules and I have to breathe in second hand smoke from my upstairs apartment above a garage of tenant below I poking forward to relocating to Santa Ana from Fullerton in near future Q4 What recommendations do you have to change or improve our Eligibility, Selection and Admissions Policies, including Deconcentration and Waiting List Procedures? I was homeless for many years my organization I was enrolled in applied for housing back in march of 2021 I received my housing voucher in 2022 of June but had no luck nding a place I didn't make enough money or I didn't have the assistance through mercy house to help me nd a place to live my voucher had expired and I ended up nding myself place in mental hospital for no reason we need better communication between these non prots and their clients when receiving there voucher I could have found apartment more quickly instead of becoming frustrated and allowing it to expire also I know tenants on housing vouchers outside of Santa Ana are forced out with rent increases making them homeless again we need less of that to happen especially for seniors and disabled clients like myself Q5 What recommendations do you have to change or improve our Rent Determination Policies? Give clients more selections by allowing approval of moving into more expensive rent caps if client willing to pay more out of there portion if I make 1500 monthly I can aord to pay up to 500 out of pocket and still live comfortably or the rent is 2800 and my cap is 2475 I would be more than willing to pay the dierence in cost Q6 What recommendations do you have to change or improve our Operation and Management? Have more qualied housing specialist that return phone calls and emails I have reached out many times but get no response back if housing clients can't express there concerns we tend to give up on housing and go back to being homeless or just renting a room from a complete stranger Q7 What recommendations do you have to change or improve our Housing Plus Program (aka our Family Self-Suciency Program)? I'm interested in joining the housing plus program not sure what changes are needed at this time https://www.surveymonkey.com/analyze/browse/VA7ww5uXTZAgOvNPBt23jsnLxSEbbFoSQKllCfHKjmo_3D?view=singleRespondent2/3