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Administrative Hearing Officers <br />March 18, 2025 <br />Page 2 <br />issue or modify compliance orders to improve the rate of violation abatement. Additionally, <br />the utilization of contracted hearing officers helps reduce conflicts of interest, warrant <br />decisions based on knowledge and understanding of the latest codes, and ensure timely <br />appeal hearings. <br />Administrative hearings have become more common within government agencies as they <br />expand their programs and services but do not wish to inundate legislative bodies with <br />resolving all appeals received. The City has seen an increase in demand for <br />administrative hearings due to regulatory expansions from local or state directives. <br />Presently, the Santa Ana Municipal Code references administrative hearings and panels <br />in all of the following sections: <br />1. Code Enforcement: SAMC § 1-18.1 <br />2. Environmental Sanitation Violations: SAMC § 1-18.2 and SAMC § 1-21 <br />3. Buildings and Structures: SAMC Chapter 8 (Various Subsections) <br />4. Rent Stabilization and Just Cause Eviction Ordinance: SAMC § 8-3145(f) (Per <br />Ordinance No. NS-3052) <br />5. Refuse Violations: SAMC Chapter 16 (Various Subsections) <br />6. Public Safety Sensitive Business Establishments: SAMC § 18-90 through 18-105; <br />SAMC § 22-1 through 22-16 <br />7. Non -Regulatory Business License Tax: SAMC § 21-41 <br />8. Cannabis Business License Tax: SAMC § 21-41 <br />9. Hotel Visitors Tax: SAMC § 35-133 <br />10. Utility Users Tax for Electric, Gas & Telecommunications: SAMC § 35-173 <br />Due to the continuing increase in demand, representatives from various City agencies <br />collaborated to consolidate their efforts for administrative hearings. Request for Proposals <br />(RFP) 24-127 was issued on October 24, 2024 on the City's online bid management and <br />publication system. A summary of vendor participation and results is as follows: <br />Request for Proposals (RFP) 24-127 was issued on October 24, 2024 on the City's online <br />bid management and publication system. A summary of vendor participation and results <br />is as follows: <br />440 Vendors notified <br />0 Santa Ana vendors notified <br />22 Vendors downloaded the RFP packet <br />8 Proposals received <br />0 Proposals received from Santa Ana vendors <br />Proposals were solicited, opened on November 12, 2024, and evaluated. Eight proposals <br />were submitted by the RFP deadline and all eight were determined to be responsive to <br />the specifications and met the City's requirements. An evaluation committee reviewed <br />