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<br />JU~ 15 2004 10:27AM <br /> <br />HP LASERJET 3200 <br /> <br />p.2 <br /> <br />éynthia D. Valles <br />9713 Indian Creek Way <br />Escondido, CA 92026 <br />(760) 751.1087 <br />CeU (760) 518-7548 <br /> <br />Mrs. Rebecca Leifkes <br />Housing Division <br />City of Santa Ana <br />20 Civic Center Plaza <br />Santa Ana, CA 92702 <br /> <br />Revised Proposal to the City of Santa Ana Housing Division <br /> <br />~ Process client complaints <br />~ Rights and Responsibilities explained to property owners and tenants <br />~ Resolve differences between individuals or groups through mediation including <br />analysis of information, facilitation of procedure and guidance of disputants to <br />resolution. <br />~ Process discrimination complaints based on protected classes with determination <br />of appropriate action or referral to enforcement agency. <br />~ Rate of $40.00lhourly <br />~ Cost of Mediation is included in hourly rate. <br />~ Mileage as allowed by government <br /> <br /> <br />EXHIBIT tr-~ <br />