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<br />Revision Three, Exhibit A, 1 of 3 <br /> <br />SYMCO GROUP, INCORPORATED <br /> <br />18980724 <br />(Rillerence Number) <br /> <br />EQUIPMENT MAINTENANCE AGREEMENT <br /> <br />WITH THE OBJECTIVE OF KEEPING YOUR UNISYS EQUIPMENT IN SATISFACTORY AND EFFICIENT OPERATION, <br />SYMCO GROUP, INCORPORATED AGREES TO FURNISH MAINTENANCE SERVICE AT OUR DESIGNATED <br />LOCATION ON THE EQUIPMENT LISTED IN ACCORDANCE WITH THE FOLLOWING PROVISIONS: <br /> <br />1. TERM <br />The initlal term of the Agreement shall be ~ years tom the date accepted and <br />executed by an authorized representative of SYMCO (the -effective date") and <br />thereafter may be renewed on a YEAR .10- ~ basis unless terminated <br />by either party upon ~ days written r.o~ce priot to the end of !he then current <br />term. <br /> <br />2. MAINTENANCE <br />a SYMCO shall provide maintenance and parts to maintain equipment in <br />good operating condition. Such main~enance shall be provided as <br />required, and at such charges as desis;nated by this contract. <br /> <br />b Parts necesSary to the proper functioning of the equipment shall be <br />furnished at no addilional cnar>;8, except parts damaged by causes listed <br />in Paragraph B.b herein. <br /> <br />3../ArrACHMENTS <br />, CUSTOMER agrees not 10 employ addi~onal attachments, fealures, or <br />devices to the equipment, make alteralions to th.:t equipment, or permit the <br />maintenance of the equipment by other than SYMCO personnel wiltlout the <br />written consent of SYMCO. SYMCO shall not be liable for toss or <br />damage to CUSTOMER resulting therefrom, and CUSTOMER shall be <br />liable 10 SYMCO for any service costs incurred by SYMCO as a <br />consequence thereof. <br /> <br />4. SUPPLIES <br />Maintenance charges do nol include ltle furnishing of supplies (such as <br />ribbons, cards, paper tape, paper ferms, or magnetic tape). Only supplies <br />which meel Unisys specifications shall be used by CUSTOMER when tt":e <br />performance or maintenance of lhe equipment may be affected <br /> <br />5. SHIPMENT OF EQUIPMENT (IF DEPOT MAINTENANCE) <br />a The parties agree lttat the method of eGuipment packaging and shipment <br />both to and from the Service Depot. shall be in accordal"'.ce with <br />commercially reascnable standards, consistent wilh' the nature of the <br />equipment and the Mazards of L-ansportation and handling. CUSTOMER <br />agrees to package L~e equipment along with Hs service log in an <br />authorized SYMCO container for shipmet"lt to the Service Depot SYMCO <br />agrees to relurn t"le serv~ced equipment to the CUSTO,"tER in an <br />authorized SYMCO container. <br /> <br />b All transporta~on ex;;-enses ....ill be tome by CUSTOMER <br /> <br />6. CHARGES AND PAYMENTS <br />a CUSTOMER agrees to pay maintena~ce charges upon submission by <br />SYMCO of a cor~t invoice thereof. Invoices shall be submitted on or <br />about the first day 01 each period for which services are to be provided. <br /> <br />ACCEPTED <br /> <br />SYMCO GROUP, INCORPORATED <br />3073 McCall Drive, Suite 1 <br />Atlanta, Georgia 30340 <br /> <br />BY <br /> <br />TITLE <br /> <br />tf5 AUTHORIZED S!GNATURE <br />. . <br />/lktl(~..,y <br /> <br />DATE <br /> <br />q _ Z / - Z-CO ( <br /> <br />b. This agreement may be suspended by SYMCO without notice, it payment <br />is thirty (30) days In arrears, or terminated by SYMCO, without r.o~ce, if <br />payment is sixty (60) days in arrears <br /> <br />c. Any applicable tax will be added 10 otber charges specified. <br /> <br />7. CUSTOMER INSTAlLATION RESPONSIBILITIES <br />CUSTOMER shall; (I) continuously maintain a lag ot system use and <br />performance and make same available to SYMCO upon request, (ii) <br />con~nuously maintain environmental conditions, electrical requirements and <br />site tacm~es in accordance with Unisys recommendations and <br />specifications, (Hi) not abuse or misuse t/".e equipment and (iv) insure that <br />CUSTOMER pel'1onnel are adequately trained to operate the equipment. <br /> <br />8. GENERAL CONDITIONS <br />a. The equipment must be in good operating condition on the Effective Date <br />of this Agreement <br /> <br />b. SYMCO Is not obligated under the terms of this Agreement to repair <br />damage to equipment caused directty or incirectly as a result ot accident, <br />neg:liger.,~, or abuse of or by CUSTOMER or third parties. failure of <br />CUSTOMER to maintain required environmentai cor.ditions; causes external <br />to the system such as electrical power l'luctuatioo or fa~ures; lire, <br />windstorm, the elements, or acts of God. Sl,;ch repair will be rendered <br />upon specific order by CUSTOMER, ar1d af'..er approval by CUSTOMER of <br />the e.s~mated charges thereot. <br /> <br />c. This Agreement sMail be transferable ....ith tr.e consent of SYMCO and <br />CITY OF SA.NTA ANA, ar.d upon transfer shall remain in effect until <br />tarmir1a~ed as h.;orein provided <br /> <br />d. l,~ NO EVENT SHALL SYMCO BE UA3LE FOR LOSS OF PROFITS, <br />INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES <br />ARiSING OUT OF A,~Y BREACH OF THIS AGREEMENT OR <br />OBLlGA110N UNDER THIS AGREEMENT. <br /> <br />e. This Agre-emenl may not be amended e;(:ept in .....Titir:g signed by an <br />aut,~orizad representative of CUSTOMER and SYMCO. Tnis Agreement <br />constitutes the en lire agreement be~Ne-en the parties and supersedes all <br />prior communications, proposals or agreements relating to maintenar.ce <br />service of the equipment. <br /> <br />t. It is agreed that the laws of the Stale ofCalifomia shall govem without reference <br />to It:e place of execution of performance of same. Any ar1d alllegsl action to be <br />transacted or brought in the courts of the Sta!e of Caijfcmia. <br /> <br />CUSTOMER SY ITS SIGNATURE ACKNOWlEDGES THAT IT HAS <br />READ THIS AGREEMENT, UNDERSTANDS IT AND AGREES TO ALL <br />ITS TERMS AND CONDITIONS. <br /> <br />NAME <br /> <br />CITY OF SANTA ANA <br /> <br />AODRESS 20 CIVIC CENTER PLAZA <br />SANATA ANA. CALIFORNIA 92702 <br />77~~~ <br /> <br />h J AU.IHORIZEO IONA TURE <br />Tomas . Gergen <br />TITLE H~T1~f'p.rJ Tnformation Services <br /> <br />C/Srz <br /> <br />BY <br /> <br />DATE 18 September 2001 <br /> <br />."" <br />