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NEWPORT BEACH, CITY OF 2 -2004
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NEWPORT BEACH, CITY OF 2 -2004
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1/3/2012 2:41:29 PM
Creation date
3/30/2005 9:58:27 AM
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Contracts
Company Name
City of Newport Beach
Contract #
A-2004-176-06
Agency
Police
Council Approval Date
8/16/2004
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<br />Attachment B <br /> <br />SOW4-4 Final Acceptance <br />Final Acceptance in Phase 1 shall be granted after 16 weeks of operation <br />without a system outage affecting more than 10 workstations or reducing system <br />throughput by more than 20%. Final Acceptance in Phase 2 will follow similar <br />guidelines but will be staggered, according to the project schedule. <br /> <br />SOW4-5 Data Sharing Solution Testing <br />This testing shall be conducted on each site Production System, prior to the <br />commencement of system Integration Testing. If the solution consists of one <br />central system for all sites, this testing will consist of individual testing for each <br />site. The Vendor shall be responsible for developing and submitting a testing <br />plan for approval by the OCILJ Steering Committee at least 4 weeks prior to <br />commencing the testing. This testing shall completely test the operation of the <br />Data Sharing Solution at/for each site. The testing shall also include load testing <br />that confirms satisfactory operation with 100 concurrent users simulated. In <br />addition to the testing proposed by the Vendor, the OCILJ Working Group may <br />submit additional tests that must be completed by the vendor. Requirements for <br />Data Sharing Solution Testing are applicable to both Phase 1 and Phase 2. <br /> <br />SOW4-6 System Integration Testing <br />System integration testing shall be conducted by the Vendor. The testing shall <br />be conducted on the Production system prior to the commencement of training <br />or user acceptance testing. The testing shall exercise all integration points and <br />interfaces. The Vendor's primary responsibilities during this testing will be <br />verifying operation of the Data Sharing Solution for all Phase 1 sites and <br />repeating the system load test on the production system with all Phase 1 <br />interfaces active. For Phase 2, system integration testing will also be conducted <br />by the Vendor. The manner in which System Integration Testing will be <br />conducted in Phase 2 will be determined in the Inception Phase. <br /> <br />SOW4-7 User Acceptance Testing <br />User Acceptance Testing shall be conducted following the System Integration <br />Testing on the Production System. The testing will be conducted by the Vendor. <br />The Vendor shall have personnel on site throughout the testing to address <br />deficiencies and operational issues that arise. User acceptance testing will only <br />be performed in Phase 1. However. if changes are introduced into the system as <br />part of Phase 2 implementation, a subset user acceptance testing phase will be <br />conducted. <br /> <br />SOW 5 - Training <br /> <br />SOW5-1 General Training Philosophy <br />The Vendor shall develop and conduct all primary system training. Train the <br />trainer courses shall not be used to train users for initial system startup. The <br />OCILJ Working Group shall provide training rooms with furniture and network <br />connection to the production server location. The OCILJ Steering Committee will <br />designate between 2 and 10 personnel that will become staff trainers following <br />acceptance of the system. These personnel will work with the Vendor to provide <br /> <br />27 <br /> <br /><;\ <br />
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