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<br />, <br />v.ney o.k <br />'T,"M' <br /> <br />Proposal to City of Santa Ana <br /> <br />Table of Contents <br /> <br />EXECUTIVE OVERVIEW ..........................................................................................................................3 <br /> <br />APPLlCA nON SERVICE PROVIDER (VOS TO HOST SOFTW ARE)...................................................4 <br /> <br />REMOTE ACCESS... ..... .............. ......................... ..... .......................... .... ........ ........ ...................... ........ ........4 <br />SYSTEM INFRASTRUCTURE................ .... .... .... ................ ........... ................. ............................. ......... ...........4 <br />SERVICES ................. .................. .... ....................... ............ ............ .................. ................ ..................... ......4 <br /> <br />INCLUDED SERVICES FOR TRANSITION TO IVOS.............................................................................6 <br /> <br />OTHER RECOMMENDED SERVICES......................................................................................................6 <br /> <br />PROJECT MANAGEMENT!IMPLEMENT A nON SUPPORT...... ..................... ......... .................... .......... ..............6 <br />TRAINING ........ ........ ..... ............................ ....... .................... ...... ........ ............................. .......... ......... .........6 <br />OPTIONAL SERVICES ......... ..... ........: ........ ................................... ..................... ...................... ..................... 7 <br />Infrastructure Setup and Configuration ................................................................................................. 7 <br />NOS Installation and Configuration........ .................. ......... ................... .............. ...... ...... .......... ........... 7 <br />CLIENT RESPONSIBILITIES ............ ....................... ................ .............. ..................... ........... .......... ...............7 <br />Interface or Additional Module ............................................................................................................. 7 <br />Custom Reports..... .... .............. ............. .......... .................. ................ .............. ........... ..... .......... .............7 <br /> <br />PRICING....................................................................................................................................................... 8 <br /> <br />MIGRA nON TO IVOS MODEL.....................................................................................................................8 <br />Annual Maintenance Fees ...c...... ...................... ......... ................. ..... ............... ............... .... ....................8 <br />PROJECT MANAGEMENT ............................................................................................................................8 <br />Optional Services (City of Santa Ana may choose to perform these tasks):..........................................8 <br />Training ........................... ................... ........... .................. .................. ................... .......... .......... ............. 8 <br />MIGRA nON TO IVOS ASP MODEL ............................................................................................................ 9 <br />Annual Maintenance Fee....... ........ .................. ................. .................. ........... ...... ......... ........... ..............9 <br />ASP Monthly Fee .... ........ ............... ............. .............. ............ .................. ......... ................. ........... ......... 9 <br />Project managementllmplementalion support ..... ........... ................... .......... .................... ............... ....... 9 <br />Data Conversion................................................ .._.................................................................................9 <br /> <br />HARDWARE AND SOFTWARE REQUIREMENTS ..............................................................................10 <br /> <br />Page 2 <br /> <br />9/3/2004 <br />