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<br />FROM SI CiMA DATA SYSTEMS 1 'le <br /> <br />''1X ',D. <br /> <br />':2~ 721 1459 <br /> <br />Aug. 13 1399 11:25RM P4 <br />;1I-tH'1-1/.J <br />. (I5 <br /> <br />I.::;U,~' 'C': ;,) ;(;HEO/WAIVED f(~ <br />v,G~1:( MAl PROCEED 0<.7 <br />CLERK OF COUNCIL <br />DATEI ~ '"? o~'f 'i' <br /> <br />. , <br /> <br />, <br /> <br />E~IGMA <br /> <br />Simplifying Your Future" <br />SIGMA DATA SYSTEMS, INC. <br /> <br />Extended Technical Support Certificate <br />SIGMA IV Software <br />City of Santa Anna <br /> <br />]. Tbi$ Extell4ecl Technical Suppon OIrtificate ("Certificate") sets cut the tenus of the S]GMA IV <br />Extended T<.1Chnical Support Program (the "ETS Program'). Your right to participate in tile ETS <br />ProlP"alll i$ IIIt>jeot te your payment d'$2, 715.00 ($2,520.00 + sales tax of $] 95.30) t<> Sigm.. D..ta <br />Syslemi, ]~. Th. C.. is based on tbe number of modulos. options. and users lioenocd to your agency. <br /> <br />2. Panicipation in the ETS Program entitles you 10 te<<i~: <br /> <br />a. Upgrades to tbe SIGMA IV Software fur which you lUI: licen&ecl. UPiracles to till! S]GMA IV <br />Software are c\eaignatecl by a cllange in the nWllber 101M right of the cleclmal point of the rei..... <br />identificatiotl; e.g. Version 4.8 is the gib upgrocle to SIGMA IV <br />b. Sigma KIOSK program (Upon req_t). <br />C. Sigma JOB ANAL YS]S PROGRAM and WRlPAC Manll&l (Upon request). <br />d. Unlimited tell Cree telephone SlIpport Monday IlIrougll Friday, ,:~O AM to 4:30 PM MST, Oil all <br />S]GMA iV related mailers. <br />e. SIGMA]V on-line d<>Cl1llleJ1tJltion ill WinOOwslill3.x Dr Windows@9' ronnat <br />f. Fax back technical support clocuments. <br />g. Si8Uificant discounLi On additional modules, options, .00 Iioensed U!Cfs. <br />h. Subscription 10 the Sigma Register ""woletter <br />i. Discounts On training seminars. <br />j. Signifioant discounts on SIGMA V, =Uy under development. <br /> <br />3. The one I (one) year perled during which yolllllay participate in the l!TS Program begins on the <br />renewal date shew on this Certificate pursuanlto receipt of payment <br /> <br />4. Please deslpte a prln,alY and an altenlllle SIGMA IV administnllor on the Information Up4Qte <br />Form. <br /> <br />3. If yo" f./1 to "..an "' till" yoll MIl NOT f. """"""If }'fJI'r ETS Program and s!lollld Sigma Dut" <br />Spt_, Ilfc. pro.iJ" pods or ae,..1ctt8 ;" fJOO'/laJtJt without "otiflClliWn of "an-nnnvul, you are <br />UtlbhfDl' tlI.fu/l eM of .uclt (J~ or ..""ico. p1'01.ltkd I.. IfOodftliOr.. <br /> <br />Beginning date of support; Ju]y], 1999 <br />Expitalion date ohuppurt: June 30, 2000 <br /> <br />Licensee: <br /> <br />(~ <br /> <br />(" <br /> <br />J.- <br /> <br />Date: <br /> <br />g //~/J )l <br /> <br />S]GMA DATA SYSTEMS, INC. <br /> <br />Licemor: <br /> <br />Date; August J3. 1999 <br /> <br />Presiclent <br /> <br />6375 E. TANQUE VERDE ROAD. SUITE 250' TUCSON. ARIZONA 85715 <br />(520) 721.1191 US (800) 677-1275' FAX (520) 721-1459' www.gosigma.com <br />