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<br />FAAC _-=-=~ <br />--==,-----=--:---- <br />. i------/NCORPORA TED <br /> <br />Full Service Extended Warranty Agreement <br /> <br />b. De-Installation. A de-installation is the preparation ofFAAC's equipment for shipment out <br />of a customer site. <br /> <br />c. Re-Installation. A re-installation is an installation of F AAC equipment at a Customer site <br />after being de-installed from another Customer site. <br /> <br />d Simulator. A Simulator is a F AAC DTS™ Simulator and associated equipment. <br /> <br />e. Hardware Assembly. A hardware assembly is an individual component part or assembly of <br />the Simulator. <br /> <br />f Service Visit. A service visit is a visit by a F AAC Service Representative to a Customer site <br />for preventive or remedial maintenance. <br /> <br />g. Service Representative. A Service Representative is an individual specially trained by <br />F AAC in the detection of problems, repair of hardware and general maintenance of F AAC <br />Simulators. <br /> <br />h. Preventive Maintenance. Preventive Maintenance is maintenance performed on a Simulator <br />by a F AAC Service Representative to aid in the prevention, rather than the repair, of <br />problems in the hardware. <br /> <br />i. Remedial Maintenance. Remedial Maintenance is maintenance performed on a Simulator <br />by a F AAC Service Representative to detect and repair a problem in the hardware. <br /> <br />4. HARDWARE UNDER COVERAGE <br /> <br />Because of the complex nature of the inter-relationships between the hardware assemblies in the <br />F AAC Simulator, it is required that all F AAC hardware which comprises a single Simulator be <br />included in this service agreement. The Simulator covered under this agreement is as stated on the <br />front page of this Agreement. <br /> <br />New hardware assemblies which are acquired after the initial purchase of the Simulator and are <br />made a part of the Simulator, will be automatically included under the service agreement when the <br />warranty of the new equipment expires. The price for the service on the new hardware assemblies <br />will be prorated to the end of the existing Agreement. This does not apply to a newly acquired <br />Simulator. <br /> <br />Newly acquired Simulators may, with the written consent of F AAC, be added to this service <br />agreement at the expiration of the warranty of the new Simulator, and with payment of the standard <br />service fee. <br /> <br />F AAC hardware which is not newly acquired during this agreement may be added to this agreement <br />with the written consent of F AAC. F AAC may require that a Service Representative visit the <br />Customer site to inspect the hardware before a decision is made to include the hardware in this <br />agreement. The Customer may be required to have the hardware upgraded to current levels by <br />F AAC before the hardware can be added to this agreement. The cost for inspection and upgrade <br />will be at the fees set forth in the "F AAC Warranty and Service Policy and Price Schedule." <br /> <br />Revised 09/16/02 <br /> <br />3 <br />